"ordering process went smoothly. shipped out immediately. received package sooner than expected! i would definitely buy from here again!"
"First time buying electronic device on line, I was terrified! Despite a miscommunication on fed ex part, I received my shipment the next day after requesting overnight delivery. Very satisfied with my product, I will order from them again!"
"after a recent move an unchanged billing addy messed up 3 orders in a row, EHQ was efficient, professional and courteous. They fixed my mistake immediately and ensured my order got out the same day. Good Job EHQ, I will definitely shop you again and recommend you to others. Thanks"
"Very satisfied. Delivered product as promised. Received in great shape and operational. Good price as well. "
"Order was shipped the same day as submitted. Shipping confirmation provided UPS tracking #. "Chat" feature on web site was useful for getting quick response to questions. Order was received in full with no problems."
"Ordered radar detector on 11/16/06 next day air. Received product 11/20/06 and left on trip. Product was out of box failure. Sent e-mail on 11/24 and applied on-line for RMA 11/27/06. No response by 11/28/06. Called customer service # and was told I would get a reply by end of business on 11/28/06. No response. Applied second time for RMA on 11/29/06. Still no response. Will edit comments if I get a reply from them."
"Ordered Garmin nuvi 350. Easy ordering. Order received one day early. Good pricing. I'll look to Electronics HQ for future orders.
Greg"
"I would like to see a reply when the order go thru. Other than that they let me know when it was shipped. The shipped price is very good conpare to other that had the same thing online."
"I was about to give them a bad rating, since my order didn't arrive as scheduled, and I was misinformed when I called to find out the status.
Fortunately, EHQ made good on the problem and reshipped the order overnight while the lost shipment was tracked down.
While the performance error was probably fedex's fault, EHQ did the right thing to satisfy the customer, me!"
"I can't say enough positive things about this company! I was concerned that the price was too low to be hassle free. I was all geared up to deal with the pressure to purchase additional accessories or extended warranties. I ordered early to allow extra time for the shipping delays associated with these obnoxious sales tactics and the eventual possibility that I would have to go elsewhere. What a pleasant surprise to have a completely hassle free experience and service that is second to none. The only problem I had was a technical glitch that prevented me from getting the advertised free shipping on my product. One phone call later and Jason fixed the minor problem immediately and courteously. I ordered my Yamaha receiver on a Thursday and FedEx delivered it the following Monday. Wow! PRICE?-Excellent SERVICE?-Phenomenal WOULD I BUY FOM THEM AGAIN?-In a heartbeat! These guys deliver what they promise. I highly recommend them as a first choice...If they have it, buy it from them!"
"Outstanding service! I was ready to order a Yamaha RXV2600 receiver and I had some questions. I was able to chat with someone who answered all my questions. I ordered the receiver on 11/1 and it was delivered to my door on 11/3!
It came EXACTLY as described and the price was the cheapest anywhere. Great place to shop. Recommended highly!"
"GPS TomTom One ordered on Tuesday Oct. 31 , delivered on Friday Nov 3 ... arrived as expected, in MINT conditions. Great price and fast shipment. I am 100% satisfied and Will buy again from them. Thank you. AlexH - Santa Rosa, CA"
"I placed an order for a Pioneer Inno XM radio on the 15th of October. When on october 25th I still had not recieved it I called the customer service number. After sitting on hold for over 30mins I finally talked with someone and they told me that the order was overlooked and they would ship it that day 2 day air and I should have it by the 27th. Waited until the 31st and called the customer service line again and spoke with the same person that I spoke with on the 25th i explained the situation and then was put on hold for 15 mins. The representitive came back and said that they no longer sold the item. So after being very patient for more than 2 weeks I have nothing. Dont buy anything from these scam artists. The customer service is horrible and they advertise products for a low price and dont even sell them"
"Ordered Product on 10/14 received 10/20. Item was not shipped until 10/19 (even though it was "in stock" when I ordered it) When I contacted the store via their online support I was informed that it was shipped the 10/17 (which it was not) and was told ONE: "it will arrive Wednesday" TWO: It will arrive Thursday THREE: It will arrive Friday... So not only was it not shipped on Monday, but I was lied to through the entire process. When I received it the package was slightly larger than the product (a GPS) and had NO PACKING MATERIAL. If it had been broken I would have had to go though this whole process again AND paid for the return shipping. So will I spend my money here again? No, they cannot be trusted. That being said it was the lowest price anywhere at the time and I paid for it."
"Outstanding service & Great prices. Shipped same day FedEx 2-day. Highly recommended! A+++"