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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
4/5

2020-09-18

Everything seemed easy enough

"During the choice section for additions I felt that there were choices I could make that the website didn't allow. I just couldn't tell - The order process seemed easy but the overall look of the website mixed with the (no) click buttons left me a little suspect. The known quality of your product is what let me hit the "purchase" button. I hope I don't get burned"


Verified
1/5

2020-09-17

Slow custoemr response

"I purchased a laptop from them a year ago and one day my screen suddenly stopped working. I immediately emailed them but had to wait several days for a reply where they stated that I still have a warranty and can ship it to them. I replied right after receiving that email saying that it was inconvenient for me to send my laptop away since I need it every day for school (I used a second monitor in the meantime). They hadn't replied back for at least another week and I was constantly calling there customer support number to no avail. Finally, after a week or more, I was able to reach them on the phone to sort it out, although they never actually got back to my email before that. Well, it turns out my warranty only counts for in-house repairs so I ended up having to buy another monitor from them to be replaced at a local shop. So me having a warranty was utterly pointless. I don't understand why I had to cough up money because their product broke while it was still under warranty. Just because they aren't the people fixing it shouldn't mean they aren't responsible for covering the costs of the repairs if it is still under warranty!"


Verified
5/5

2020-09-17

Super clean UI and fast webpage

"The UI is intuitive and clean, as well as being fast and not clunky! Pleasant experience, especially with the integration of Amazon Pay"


Verified
5/5

2020-09-12

Baller Business!!

"I have purchased multiple laptops and love your products, service, support, etc. Top to bottom ballers, have recommended you to many friends and coworkers. "


Verified
3/5

2020-09-12

"Amazon Pay is not working"


Verified
5/5

2020-09-11

Great products

"Laptop has served me well for 4 years- replacing one of the fans that is giving up the ghost "


Verified
4/5

2020-09-09

Eluktro Boost as shown as an option...

"Eluktro Boost as shown as an option..., but when unchecked I was unable to proceed with my purchase without it. Otherwise good shopping experience"


Verified
5/5

2020-09-09

I had an electrically good time

"Honestly, not much to say. Good website, seamless transactions, and I really appreciate the customization options for the laptops! The level of detail for the components is nice too. I've ordered here before and was thoroughly impressed, hope it ends up the same!"


Verified
4/5

2020-09-08

"Very helpful and informative"


4/5

2020-09-07

Good Services

"This is a perfect computer hardware shop. All Components Available here. Very Quick Delivery. Good quality of products. I always prefer products from here. Overall Awesome service."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-09-05

YAY

"I kept trying to use amazon pay but it kept giving me an error. I just decided to use Paypal but I still much prefer the amazon checkout option."


Verified
5/5

2020-09-02

Strightforward. No problems.

"Straightforward support. No nonsense. Straight to the point"


Verified
4/5

2020-09-01

Not bad! I used to think Eluktronics was one of those brands that make cheap **** laptops

"But I see that they have really grown alot. I really like what I'm seeing them come out with as of lately. That's why I've ordered the rp-17. They won me over with their presentation skills. Great job "


Verified
5/5

2020-08-31

ez

"It took me a moment to find the link but check out was ez."


Verified
5/5

2020-08-29

Easy Peasy

"Customer service was helpful answering our questions. Website was straight-forward- easy to navigate."