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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
4/5

2020-10-15

Easy to pay with paypal

"Nice to pay with paypal account"


Verified
5/5

2020-10-13

Good price, easy order experience

"Not sure how much I can say about the order. Everything went well. Nothing went wrong. Feel I got a good deal on the laptop I bought."


Verified
2/5

2020-10-13

Expensive & Elongated

"Unfortunately, choosing this custom gaming laptop limits the different devices I can use with it so I am almost forced to purchase the gaming headset that was manufactured for this laptop which costs a bit too much. I like that the official website offers amazon pay but not amazon shipping."


Verified
4/5

2020-10-13

"It was easy to fill out the requirements for what I wanted to order. if I missed something the website showed me what fields needed to be checked."


Verified
5/5

2020-10-13

Easy to read options

"Options were easy to pick"


Verified
5/5

2020-10-09

"fast, easy..wish had more customization options..SSd and memory not linked should be separate things "


Verified
4/5

2020-10-01

Couldn't complete in firefox

"The PayPal payment wouuldn't go through from Firefox. Used Edge Chromium browser."


Verified
1/5

2020-10-01

Payment and user interface

"I shipped to the US and you still demanded more than the actual cost. THE USER INTERFACE ISNT EVEN THAT FRIENDLY."


Verified
1/5

2020-09-29

Lacking customer support

"My laptop screened cracked after 4 months. I am not sure what caused it and the screen is very thin. I called during the 9-5 business hours and was told 3.5 weeks to repair. I asked for a replacement screen to be shipped and I would have the repair completed. I was told than an e-mail had to be sent to have me sign off that if I broke it, it was my problem. Fine. No e-mail came of course. So, I am back to trying to call 9-5 to get assistance. AND the website **** for support."


Verified
5/5

2020-09-27

The most thought out and well organized website I've seen for laptop shopping.

"Great experience, everything is laid out nicely and you can browse quickly."


Verified
5/5

2020-09-26

"Good so far just gotta see how it is when it gets here."


Verified
4/5

2020-09-22

"Quick and easy. Wish it was a bit cheaper."


Verified
4/5

2020-09-21

After five weeks, I got a reply and solution...

"It took a while to get a reply to my email, but once a reply arrived it offered me a different part to solve the problem I had. I simply wanted to have a another power adapter for a laptop I bought. AliExpress, other Clevo dealers, eBay vendors for laptop power supplies all had let me down in my search for an adapter, but finally Eluktronics was able to find one for the system I bought from them. . The system came with a nice small 40W adapter and the ones they found are are 65W so I am hopeful they aren't huge bricks, but at least I've got what I was after. "


Verified
5/5

2020-09-21

Very help

"I was very curious about the warranty but calling them help me clear all confusion great guys "


Verified
5/5

2020-09-18

Excellent customer service

"I called the help number and a rep named Travis was really great, gave me honest answers and helped me make my decision. On the phone support is always appreciated."