ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2020-05-22

Excellent Service

"Spoke to two representatives today. Great service from both of them"


Verified
5/5

2020-05-22

Great Customer Service and Eluktronics listens to thier customers

"While I dont have the actual laptop left the biggest thing that I was on the fence about for the RP-15 was battery, well, Eluktronics listened and upgraded the battery at no additional cost. "


Verified
5/5

2020-05-22

Very easy.

"Thanks - the experience for ordering and paying was well set up."


Verified
5/5

2020-05-20

Very knowledgable Support team!

"I spoke with the support team and they professionally answered all my questions about the RP-17 laptop. I look forward to receiving it!"


Verified
5/5

2020-05-20

Surprisingly fast customer service

"I have been going back and forth about what laptop to get and finally settled on the new G3. What final made my decision to buy one of your laptops was simply your team's response times. I think every time I emailed to asked a question I received a response in less then 24hrs and the last time in less than an hour. So long as the laptop is as good as the support, you have a new loyal customer. "


Verified
5/5

2020-05-19

Life will go on

"computer shutdown suddenly. They diagnosed it to be a bad GPU. They always take my phone calls and know what they're doing."


Verified
5/5

2020-05-19

Great user interface

"Website is extremely easy to navigate. Great design here. I am hoping this simplicity and effectiveness is reflected in the laptop I just spent a massive amount of money on!"


Verified
4/5

2020-05-19

Options? More like Eluktroptions!

"I appreciate the options offered. The site is easy to navigate. Payment was simple. The most important thing is yet to be determined: the quality of the product."


Verified
4/5

2020-05-18

checkout slightly confusing

"the whole process was smooth except when i wanted to pay with a credit card but there was not a clear credit card button. when the credit card button said paypal i questioned selecting that payment method. "


Verified
4/5

2020-05-17

Great Site... that won't take my money lol

"After bouncing back and forth between models and variations (which was super fun by the way), I finally make a decision and when I do I get turned down by both of the credit options both of which i've used before so I don't know what was up with that as my score has gotten better not worse, but we made it happen. Thanks@"


Verified
5/5

2020-05-17

Can hardly wait to receive!

"This is my first purchase for an eluktronics high performance gaming PC. I couldn’t be more excited to receive this well built and excellently designed laptop. I’ve been impressed with the reviews and look forward to experiencing its performance first hand. Kudos to everyone at Eluktronics for producing such solid workmanship. "


Verified
5/5

2020-05-17

Easy Website, Great Company

"I purchased an Eluktronics laptop several years ago and since then have received excellent customer service from the US based technicians. This company has earned my loyalty and I will purchase from them again."


Verified
5/5

2020-05-17

Simple process

"All the information in the right place, simple procedure. The products are very good."


Verified
5/5

2020-05-17

"Just the specs I was looking for without the manufacturer bloatware."


Verified
5/5

2020-05-17

clean and easy to use

"most laptop/computer websites are a disaster to use this website is clean fast and explains each step"