ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2020-04-16

Barely gamer can game now

"Jarrod's Tech and BOAT on Youtube gave such a stellar review i had to buy this a laptop from eluktronics. Besides my last laptop is showing its age. This was an easy laid out web site, had no trouble finding my product. Only took a few minutes, and done.

I'm old school and I love to support American businesses. BTW i got the MAX-17!

Thanks guys
"


Verified
5/5

2020-04-15

Usually best to order from the source

"I tend to prefer ordering from the manufacturer when I can, even though I could have gotten the product sooner from amazon or newegg. I couldn't have gotten the liquid metal thermal compound though, and that's something I wanted.

If I had any suggestions, more granular choices for memory/storage would be nice. The model I ordered didn't have an option for a spinning hard drive, only SSDs which is fine, but being able to pick the ram amount and the storage per slot would be ideal. I'd like to see faster turn around too, but with extra work to get it re-pasted I can understand the delay (not to mention the pandemic). All in all these are minor issues and I'm very satisfied with the storefront.
"


Verified
4/5

2020-04-15

Replacing the display

"It took a bit longer than they claimed, but everything else was fine."


Verified
5/5

2020-04-10

"It was easy to navigate very nice."


Verified
5/5

2020-04-10

Great repair

"Very happy with the service. Good communication and options"


Verified
3/5

2020-04-08

Shipping

"Options have to be applied on amazon as well. Expedited shipping extremely expensive. 99.95USD."


Verified
5/5

2020-04-07

Stellar Customer Service

"My custom order was having some difficulties after months of use and the customer service representative, Steve, was able to handle my problems without any problems.

He reassured me and answered my queries in a timely fashion, and let me know that if I ordered anything while my computer was being repaired, it would arrive at my household at the same time.

I'm looking forward to doing business with this company in the future.
"


Verified
4/5

2020-04-06

I dunno...yay?

"Not happy that the battery for my 1 year old laptop is swelling but buying the new one was incredibly easy thanks to Amazonpay...expensive but easy."


Verified
5/5

2020-04-06

Clean, easy-to-navigate website & shopping

"Had a very easy time finding exactly what I needed on the pages for any product, and the simple website design keeps things from feeling claustrophobic and cluttered; overall fantastic, streamlined shopping experience."


Verified
5/5

2020-04-04

Truth

"While not able to customize every little detail you are able to make a great piece for about 1000-2000 dollars less than the bigger name corps. Hoping to get it and try it out soon."


Verified
5/5

2020-04-03

Ordered a MAX-15

"It was quick and easy to order from the website."


Verified
5/5

2020-03-30

Excellent

"I messed up my first order, and Eluktronics promptly cancelled and refunded me. Haven't gotten the machine yet, but so far I'm impressed with the ease to config a custom build, and the responsiveness when I messed it up. "


Verified
5/5

2020-03-29

"excellent product & service"


Verified
5/5

2020-03-27

Quick & easy!

"My experience on this site was quick and easy. The website design was easy to navigate, and I was easily able to make my purchase. "


Verified
5/5

2020-03-27

Easy Experience

"The customization and checkout was way too easy especially with Amazon Pay.

I also love the product (MAG-15)
"