ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2020-04-30

These guys are the best!

"I bought my Eluktronics N870HK1 three years ago. I love it! especially for video editing where a lot of CPU is required and only now are laptops as capable as this getting up to speed. But recently I experienced a loud beeping alarm that preceded computer shut-down. I contacted Eluktronics support, and they have helped me isolate the cause of the problem and I've ordered the part (a CPU fan) through their website at the lowest price I could find (yep, I did a comparison). I really am impressed with their attention to my problem 3 years after my purchase. We'll see how the solution turns out in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2020-04-30

Very User Friendly Interface

"Browsing eluktronics.com was simple... like ordering from In-n-Out (I’m from California). "


Verified
5/5

2020-04-29

Great advice!

"Very helpful insights and advice on guiding me to the best computer for my needs!"


Verified
5/5

2020-04-28

easy to browse

"Great assistance with their tech support while placing order online."


Verified
5/5

2020-04-24

Brand new owner of a Covert Gamer Max-17!

"I heard about you from my closest friend. He bought the Mech-17 and was absolutely in love with it (and still is). Once I heard you had the Covert Gamer coming out, I knew I had to get it. I'm in love with the idea of no branding/minimalist. I have already spread word of your company throughout my workplace and recommended several people to consider making a purchase through your company. I also must mention that I already had great customer support with you guys, even though they were just some simple "pre-buy" type questions. I hope your company really gets out there and takes off even more than it has now. Just keep the passion for the tech and consumer, and don't ever sell out! We need more companies like this that continue striving for innovation."


Verified
3/5

2020-04-23

"I know it's standard practice, but I shouldn't have to order a USB recovery drive. Either you should include the recovery partition on all the computers you sell or a USB recovery drive should be included with every computer. I for one would find that immensely more useful than the $125 gaming bundle."


Verified
5/5

2020-04-23

Amazing products and customer service!

"Very friendly customer support, with quick and thoughtful responses. They actually care about your problems and are willing to work with you. Would definitely recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-22

Second Purchase - Very Good Previous Experience

"Just purchased a second laptop through Eluktronics. I purchased one previously through an Amazon deal they had running a few years ago. That laptop was one of the first models out with the then-new Nvidia 1070 GPU. About 6 months later, it began crashing a lot and the error logs made it clear it was related to the GPU. Turns out a good number of the early runs of the 1070s used in laptops had an overheating problem. Eluktronics handled this with no problem. I shipped the laptop out to them and had it back within a couple weeks and it has been rock solid ever since. So, when it came time to buy a laptop for one of my kids who is old enough and doing a lot of different multimedia tasks, I feel confident ordering from them again."


Verified
5/5

2020-04-21

affordable top notch laptops

"transaction was easy enough and usually have some sort of sale. will update after i receive my laptop but dont expect any issues"


Verified
4/5

2020-04-21

Pay Pal Only?

"Was just curious to know why it's paypal only? However, works since I do use paypal, was just curious!"


Verified
5/5

2020-04-20

Simple and no hassle.

"The choices are all there for my laptop. Highly customizable and easy to navigate interface. No BS."


Verified
5/5

2020-04-20

First time

"It is my first time to buy a laptop from eluktronics. I have heard many positive feedbacks from others and I hope I would have the same experience. "


Verified
5/5

2020-04-20

Quick and Easy Checkout

"The ordering process was quick and easy. Being able to select the parts to my PC and see the price adjust accordingly was convenient and allowed me to make the best decision based on my needs. I'll update my review once I receive my product and get a few weeks to test it out."


Verified
5/5

2020-04-20

Great interface!

"Great interface and the website was easy to use! After I get my machine I will let you know how it turns out. I'm pretty excited! "


Verified
5/5

2020-04-20

Good experience

"took me a couple minutes to pick out what I wanted. Paid with PayPal. It was really quick and eash"