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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2016-04-12

Quick to the punch

"found what i wanted very quick with my options now all thats left to do is to find out how good it actually works!"

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Verified
5/5

2016-04-05

New Laptop that's a portable Tower!

"I was in search of a portable workstation that could handle 4k/6k video editing. I needed 32GB RAM, 3GHz Quad Core Processor, 4GB Graphics Card, and at least 500GB SSD for storage. After searching for a while I found that I was looking at a machine that would cost me $3500. That's when I came across Eluktronics. I found I could put together a workstation with 64GB RAM that has the I7 6700K Quad Core 4.GHz processor, 6GB Nvidia graphics card with 1T SSD and 1T 7200RPM HDD for $2500.

At this point, customer service is top notch. Will from sales has been communicating with me through multiple emails and answered all the questions I had. He even added the 1T 7200RPM HDD as a secondary storage selection for me on their website.

Needless to say, I am VERY excited to have this baby come in. I will be back with a 1st day review and a 1st month review after the product arrives.
"

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Verified
5/5

2016-04-02

Smooth Process and Easy Navigation

"The website was easy to navigate and find exactly what I wanted. I was very pleased with the number of options that were provided for my laptop (I could customize RAM and HDD/SSD). Everything went very smoothly and I didn't have any trouble placing my order or being assured that it worked out alright.

Great experience! I will shop here again for sure.
"

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Verified
5/5

2016-04-01

Great price, great warranty - hope the drive is as good

"I found Eluktronics by accident and so far I'm impressed. The prices are good (especially with their 10% discount code) and the long warranty is what made me take a chance with my critical data on a company I'd never heard of before. I hope the drive is as good as the buying experience. "

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Verified
5/5

2016-03-28

Happy Buyer

"Had to call in order to figure out how to purchase faster shipping, Paul was very helpful. Thanks!"

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Verified
5/5

2016-03-24

Returning Customer

"I previously bought a laptop from Eluktronics and 'm in love with it. I'm actually needing a storage upgrade so I bought an SSD from them to support this amazing business further. Great job!"

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Verified
5/5

2016-03-21

Forget the Store

"This is the place to custom-build PERFORMANCE laptops."

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Verified
5/5

2016-03-19

Easy customization, helpful phone rep

"Laptop was very easy to customize with prices up-front and updated during the whole process, sales rep was helpful and answered my handful of questions 3/19"

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Verified
5/5

2016-03-18

Can't be beaten - 10% off High Quality SSD 1TB drive at $0.225/GB!

"Web site is well laid out, easy to see product info and easy to order.

Called customer service with question: no problem contacting them and got answers without any hassle.

I'll be back to review drives after receiving them and checking them out. Many reviews with very high ratings so I expect all will go well.
"

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Verified
5/5

2016-03-13

Awesome

"I get to design my own computer and all of its components. Exactly what i was looking for at a great price and all other reviews tell me about great customer service.

Thank you for allowing your customers to dictate what they pay for.
"

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Verified
4/5

2016-03-12

Better than Cyberpower PC

"Ordered a laptop from Cyberpower then got a call saying it would not arrive for another two weeks. Called a week later to check on the status, they said 'another two weeks.' I canceled the order.

When I spoke to the guys at Eluktronics, they were pretty honest. They said it would take 3 days to put the computer together, then up to 10 days for shipping.

Hoping I can count on Eluktronics for all my computer needs going forward!
"

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Verified
5/5

2016-03-11

So far so good

"I did give a call to find out about shipping options and they picked up the phone immediately and were very helpful."

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Verified
5/5

2016-03-11

Super friendly...super cool!

"TOP NOTCH customer service! Extremely knowledgeable, super friendly and an absolute pleasure to due business with. Would highly recommend their services. I couldn't be happier with my Eluktronics experience. Thanks for all your help Paul!"

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Verified
5/5

2016-03-10

Watch out Apple

"The price point of this device is amazing. I did not use customer support for trouble shooting my device. I did use them to get answers to various questions and their response time and information shared gave me ease of mind to this totally new company to me. I compared similar build laptops like gigabyte and Saber and Eluktronics came on top without a doubt. The most astonishing aspect of my experience was the customer support. With customer support like this, I will be sure to recommend colleagues to them. I will update my review if the product does not meet my foreseen expectations. Watch out Apple, there's a new genius bar in town. "

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Verified
5/5

2016-03-09

highly recommended

"amazing service, amazing price, and amazing quality. "

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