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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2023-06-02

Fantastic Service!

"This is the only place in the U.S that has everything you need for your laptops!"


Verified
5/5

2023-05-15

Very good customer service

"Helped me with a new screen for my laptop to replace one that got damaged instead of needing to replace the whole computer."


Verified
5/5

2023-05-11

Responsive

"Customer Service was very responsive and helpful "


Verified
5/5

2023-04-28

I love Eluktronics laptops

"I just bought Mech 17 GP2, I also bought 5 years ago my first laptop. The laptop is fast, sturdy, and stays 2:30 hours without charging.
I'm anticipating Mech 17 GP2, the flagship of Eluktronics to be one of the best now. I selected the shipping between 7-9 days and I paid about $8.
The laptop was almost about $2400 but it's top-notch. I used Pay Later by PayPal for 6 months. All is good.
Before I bought, I called their international line phone and talked lengthily with Mathew; he was amazingly great. He answered all my questions and guided me to buy the right laptop for my son.

I bought this one for my son and I hope he enjoys it.
"


Verified
5/5

2023-04-28

Great service

"Love the machine. Had to use there service after 5 months to help me with a software problem and they stuck with me through to the end. Extremely stoked on these guys."

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-25

Always the best

"You always know with Eluktronics that you're getting exactly what you want as a gamer who isn't trying to advertise themselves. I feel I can trust the quality!"


Verified
1/5

2023-04-24

POS service

"Your site is very difficult to use, when someone wants to use a new credit card, and also wants to change the mailing address"


Verified
5/5

2023-04-19

Came to the rescue

"Got my laptop back up and running quickly, appreciate it. Now can use this beast if a machine for my gold and gems prospecting again ."


Verified
5/5

2023-04-20

Easy transaction!

"Great buying experience - so easy and cool!"


Verified
5/5

2023-04-14

AMAZING Product and People

"Their techs and people in general there at Eluktronics go way above and beyond what anyother company would ever do. I had the BSOD and they worked with me to see if there was anything I could do personally to fix it but unfortunately it kept coming back. The had me send it back to them and did everything they could but unfortunately the motherboard and chip is the problem but they gave me an AMAZING price to replace it. I can't wait to receive it back and from now on I'm an Eluktronics customer for life!!! Thank you again to everyone who helped me out with my laptop!!! Y'all are the best!!
Todd Ehling!!!
"


Verified
1/5

2023-04-12

Bad service

"Bad, not good, sad, poor service "


Verified
4/5

2023-04-13

Alright, kinda clunky

"The ui is weird at times but still works smooth"


Verified
5/5

2023-04-13

Straightforward

"Was informed about everything I'd need to know about the purchase. No complaints, keep up to good work lads"


Verified
4/5

2023-04-05

Custom

"Awesome selection and customization. Thanks."


Verified
5/5

2023-04-04

Needed tech su

"Super quick response and resolution. Talked to a real person even!"