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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

Verified
5/5

2023-04-04

Faith in humanity restored

"Didn’t even buy my laptop from eluktronics.. I did the dumb thing and went through Cyberpowerpc. One year after purchase my gpu craps out and guess who’s warrantee just expired? This guy*thumb pointing at me* .. and of course CP wouldn’t lift a finger to help their customers (why would anyone expect them to? They got their money already. That’s just added costs and trouble they don’t legally HAVE to go through, right?). I had a wild idea out of the blue.. I’m gonna call Eluktronics and see if they might be able to help me.. it’s a pretty low chance, I thought, but maybe they might be able to give some guidance in the worst case. In steps Matt and the guys at Eluktronics- not only were they willing to take a look at the laptop, they were able to repair at literally half of the cost my wife and I were expecting it to be. I liken it to me having taken my knockoff reboks to a Nike store and they agreed to resole them. Wholly unexpected and absolutely clutch of them- thank you Eluktronics you guys are literally my entire family’s saviors

"


Verified
4/5

2023-04-04

"Purchase went smooth. A little tricky to find the parts I was looking for, especially with missing pictures. But support was very responsive so it just took a little longer to find what I needed."


Verified
5/5

2023-03-24

Great Laptop, Great Service and Great Support

"My experience with Eluktronics has been great all along. I bought my laptop back in Nov 2016 and I still use it. The computer is doing great for my needs which are work and study. At one time, my computer had a Windows issue and the technicians at Eluktronics helped identify and fix the issue. They were very patient and took their time to provide me with the necessary support (i.e. step-by-step guidance) until I fixed the issue. In addition, they are fast at responding to queries. The only thing I would like them to consider is their window of availability which is 9 AM - 5 PM EST. For someone on the US East Coast who works from 9 AM - 5 PM, it would be great to be able to get help before 9 AM if there is a technical issue. "


Verified
5/5

2023-03-23

Quick checkout ⁰% interest over 12m nice!

"Easy check out. 0% has promised"


Verified
5/5

2023-03-15

Yes

"Sweet process and really easy"


Verified
5/5

2023-03-15

Easy

"Communications have been quick, complete, and easy. Thank you"


Verified
5/5

2023-03-15

Ordering process

"Ordering was easy. Customer service was responsive! Now Im just waiting on the laptop"


Verified
4/5

2023-03-09

Really hopeful

"Only ever had the option to play on a potato computer until now. Really hoping i can play a few games without having to be on the lowest grafix settings and maybe less lag/glitch"


Verified
5/5

2023-03-08

New

"Was completely satisfied with my purchase"


Verified
5/5

2023-03-07

shopping satisfaction

"Website is very easy to navigate. Product images and descriptions are very detailed. You know exactly what you are getting and there are no annoying pop-ups."


Verified
5/5

2023-03-07

Never an Issue

"I have purchased a laptop, three (3) keyboards and a gaming mouse from them, never has an issue once - I trust this company in quality."


Verified
5/5

2023-02-28

Quick and easy

"Very easy to navigate the website and amazing laptops to choice from"


Verified
5/5

2023-02-28

Easy to navigate

"Easy to navigate webpage, simple transaction to pay. Will update when I receive my laptop."


Verified
5/5

2023-02-27

Easy

"It was
This was more than I wanted to do though
"


Verified
5/5

2023-02-25

THICC-17 Review - Graphics and Video Editing Under Harsh Conditions

"As someone who owns three large Macaw parrots, I know too well the damage they can do to expensive electronic equipment. Flimsy, wafer-thin laptops are no match for their destructive power. I am also constantly on-the-go, so a sturdy, robust laptop is a necessity. That's why I ordered Eluktonics THICC-17. Its solid, robust design, heavier frame, and 90's-type thickness is far better suited to survive in hostile environments such as mine.

The THICC-17 has either met or exceeded all performance expectations and also greatly increased my production speed. 3D models and video renderings that once took all day on previous laptops now take only a fraction of the time. Being able to preview my After Effects videos in real time is an added bonus!

I have not done any official benchmarking, but I have been operating in the graphics world since 1983, and the THICC-17 has exceeded all previous computers I have owned for graphics applications. In fact, I recently ordered a second 17.3" laptop from Eluktronics for general, non-graphics applications as to prolong the life of my THICC-17 (work computer).

All-in-all, I am very satisfied with my Eluktronics THICC-17 and would recommend this type of laptop to anyone who works in a volatile environment, those who are not a fan of the wafer-thin laptops, or designers who are not so "dainty" with their computer equipment.
"