"Greg went above and beyond. Upon receiving notification that the desk I ordered was discontinued he sent links of other desk options that were similar. He was very professional and found me what I needed."
"I accidentally placed an order for the wrong item. I sent an email requesting cancellation and I was promptly contacted the next day. Instead of cancelling they helped me switch the item and made sure I still got the original sale price. Amazing customer service! "
"Sean was awesome! Very professional and made my purchase quick and easy! "
"This is not a reputable business. DO NOT BUY ANYTHING FROM THEM! "
"Do not buy from this company. They will deliver furniture that is damaged, they driver even stated that it was damaged, and will not stand behind it. The pull out a waiver saying that they are not responsible for damage furniture, even though you paid for white glove delivery. Save yourself the trouble and spend your money somewhere else.
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"When I ordered they said it was all in stock and would deliver in 6-8 weeks. Nope! It was not in stock. That was the first lie. They finally received it after about 6 weeks. Then it took another 2 weeks to ship to the "local" delivery company. During that process several of the pieces were damaged. Then it took another 4 weeks to get it delivered. The local delivery company was an even bigger headache of no responsiveness and not showing for the scheduled delivery. Throughout this process I had to make more than a dozen phone calls, and emails totaling several hours of my time (several phone and emails were unanswered). They lied to me about what was going on and what time frame I was looking at. They lied about how/when someone would call me back. Without all my follow up efforts it would never have been delivered. It took many attempts of demanding for a refund for the damaged pieces that were never delivered until they finally processed it. Several times I was told that they would do it, and they didn't. More lies. I really wish I would have purchased somewhere else. I will never deal with this company again! They just tell you what you want to hear so they can take your money. "
"Ordered a product no longer in stock and redid order online with Sydney. Awesome transaction, thank you Sydney"
"Sydney helped me excellent and quickly answered all my queries. She went above and beyond her to choose the product, confirm the package, quick ordering, overall delivery process, and of course helping me to understand that credit card transaction would be fully secure. "
"Sean was helpful, friendly, courteous, kind, obedient, cheerful, cheerful, thrifty, brave, clean and reverent, or in other words, a real Boy Scout. He was ultra professional and knowledgable and made me feel like I was speaking to a friend. Best of all, he laughed at my jokes!"
"Sean is really helpful! I will definitely come back to purchase more from him. "
"The process of both ordering and cancelling an order was seamless and easy. I spoke to Harris Hall and he gave me exceptional service and was very helpful answering all my questions and guiding me through the process. He was polite, knowledgeable and It was truly refreshing to receive such outstanding service. "
"Ordered a bedroom set. Kept getting delayed. Over 9 months with another delay. Asked for a refund that never came. Just promises they were looking into it. $4k DO NOT DO BUSINESS WITH THEM"
"Mark Tavares does not keep his word. Item delivered with banged up drawer. I spent time on the phone with him while the delivery people were here, wrote bout the damage on the delivery note, sent pictures to him, the whole nine yards. But, as with the idiom, he’s coming up short and is now trying to wriggle out of his promise to repair the damage.
SHAME ON YOU MARK TAVARES, SHAME ON YOU."
"Sean was extremely helpful and efficient! Thank you !"
"Excellent, thank you Sydney!"