"Nice furniture and smooth delivery. The movers were quick and didn't scrape the walls. Smooth setup and delivery. Highly recommended."

"Delivery from the time I placed the order took much longer than expected. I was on a tight timeline to receive it before the holidays and D Richsen made it happen. Delivery was great and the furniture has far exceeded my expectation!"

"Excellent service. Delivery crew were very helpful. Nadir was a great experience. I appreciated the level of communication they have during the whole process."

"I ordered and paid for a bed frame from Emma Mason for $3,516.65. Their own Delivery Crew came to deliver it. They dropped the bedrails. They drug the frame across the lip on the back of the truck and then said it could not be delivered inside my home. They said they would damage the bed further and put holes in my walls and I would need to sign a damage waiver before they went any further. I did not sign the waiver and they left. I called Emma Mason they will not refund my money. I have NO MERCHANDISE!!!!!"

"The entire transaction was exceptional - from
Placing the order to tracking it, and through to delivery and follow up. This furniture is of high quality, reasonably priced, and the entire process was seamleass and straightforward."

"Sean was excellent in providing care during my order! So excited about the new buffet! I will order from Emma Mason again! thank you! "

"Ordered a table that had a delivery time of 4-6 weeks. After 6 weeks of no communication on status, I reached out only to have slow responses and lack of follow up when told I would have follow up. Poor customer service with a ‘tracking system’ that I’m surprised even meets that definition. "

"My experience with Sean and his responsiveness and patience was awesome!! I will deal with him again in the future!!"

"Samantha was great and patient"

"My experience with EmmaMason was fantastic! Sydney was amazing in assisting me with purchasing a new bed. She was knowledgeable, patient, and made the process so smooth. I'm looking forward to receiving my purchase."

"Sydney was incredibly cooperative throughout our interaction and made a genuine effort to address all of my questions thoroughly. Her willingness to assist and provide clear, detailed answers was greatly appreciated, making the experience smooth and productive. Everything was handled efficiently and professionally, with clear communication and attention to detail, making the entire process seamless and hassle-free."

"Many thanks for Ariana’s repeated help and guidance. I had three different interactions with her and she was absolutely perfect, friendly, patient and professional! This is the first time I’ve purchased furniture online and was able to get EXACTLY what I wanted for us. Looking forward to a great delivery process, too. Well done!"

"Our delivery experience was very communicative, organized and prompt. We highly reccomend Drichsen for their delivery service."

"My representative was patient, helpful and knowledgeable of the product."

"Adrian was very helpful and helping me complete my order with my new account without having to start all over and re-enter everything he was very pleasant to work with. I don’t know what my invoice number is"