"My experience with Sean and his responsiveness and patience was awesome!! I will deal with him again in the future!!"
"Samantha was great and patient"
"My experience with EmmaMason was fantastic! Sydney was amazing in assisting me with purchasing a new bed. She was knowledgeable, patient, and made the process so smooth. I'm looking forward to receiving my purchase."
"Sydney was incredibly cooperative throughout our interaction and made a genuine effort to address all of my questions thoroughly. Her willingness to assist and provide clear, detailed answers was greatly appreciated, making the experience smooth and productive. Everything was handled efficiently and professionally, with clear communication and attention to detail, making the entire process seamless and hassle-free."
"Many thanks for Ariana’s repeated help and guidance. I had three different interactions with her and she was absolutely perfect, friendly, patient and professional! This is the first time I’ve purchased furniture online and was able to get EXACTLY what I wanted for us. Looking forward to a great delivery process, too. Well done!"
"Our delivery experience was very communicative, organized and prompt. We highly reccomend Drichsen for their delivery service."
"My representative was patient, helpful and knowledgeable of the product."
"Adrian was very helpful and helping me complete my order with my new account without having to start all over and re-enter everything he was very pleasant to work with. I don’t know what my invoice number is"
"We bought three different bedroom sets from bedroomfurniture.com and we were so impressed! Not only were they way cheaper than everywhere else but the customer service was amazing!!! We had to push our delivery date back multiple times because our house wasn’t ready and they were always so helpful! The communication was so great! Jade was constantly checking on us! I don’t ever see myself purchasing bedroom furniture from anywhere else!"
"Nadir provided great customer service and made sure my order was delivered quickly and in good condition!"
"I had never heard of Emma Mason before so I felt like I was taking a chance. But we were very pleased with the price, the customer service and the delivery. I received regular emails from Jade during the time that I was waiting for our furniture to arrive and that was reassuring. "
"The communication through out the entire process was phenomenal. Will definitely be doing business with Emma Mason in the future for our furniture needs. Thank you for being easy to do business with."
"Jade was very helpful and stayed in close contact throughout our purchase to the delivery."
"Our bed was promised over the phone to be delivered within 2-3 weeks of placing the order. We went to cancel the order 1 week after we placed the initial order and the lady on the phone promised us if we didn’t , 2-3 weeks given I was able to have it shipped quicker with another company. We stayed with the order. It took 8 weeks to arrive and the delivery driver was like a bull in a china store in my home. Do not recommended using this company. Buy the same product elsewhere "
"The console arrived earlier than anticipated. The console is beautiful. No damages. The delivery guys setup the item. Great experience from start to finish. The sales team with Nadir kept us informed of each step along the way to delivery. "