ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-02

"I ordered the gaskets to fix my brake master cylinder leak and got them in 2 days. it was the parts I needed, and I got them fast. Not to mention they were by far cheaper than I had seen them anywhere else"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-07-25

"Disappointing.

Placed order 7-July, received 10-July, but it was missing 1 of the 2 gaskets I ordered. As instructed in one of the many auto e-mails I received post ordering, I replied to ****@**** 10-July and have yet to receive a response.

I'm not overly concerned because it's a $0.57 part I was shorted, but it's highly unlikely I will be a repeat customer with this establishment.
"


Verified
2/5

2012-07-03

"My first order was a bit of a fiasco. Recieved the radiator, a belt that does not fit the application (crank-water pump-alternator), and the two hoses.

To help rectify the order, they did send a bolt kit at no charge. The bolts did fit the nut spot-welded to the radiator one way, but still would not fit the other (proper way).

Had to take the radiator to a shop to have the mounting nuts tapped due to a large amount of slag from the spot welding.

Sloppy workmanship on the radiator, their parts department not thoroghly testing the hardware kit, and a belt which is the wrong size is surprizing for a company that boasts 30 years of being in service.

They dont seem to realise that there are other MGB parts vendors out there.

I will not order from here again.

(I am certain that englishparts.com will post a response deflecting their poor customer service and shoddy parts.)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-06-28

"I recieved the shipment from englishparts a week after ordering when three days by UPS is typical. Not critical in this case but inconvienient. My main complaint is that I did not recieve all of the items that believed I had ordered. The ad when read by me seemed to clearly indicate that rim strips were included in the purchase price, a good deal, so I ordered from englishparts on this assumption. I did not recieve them with the order. When I contacted customer service they stubbornly refused to see things as I did and refused to ship any more parts for my order. Certainly this will be my last purchase from englishparts as I find their ad deliberately misleading and customer "service" lacking. "


Verified
5/5

2012-06-24

"I placed a small order in May. After the order was placed it took
a little long to hear back from them (5 working days), but they explained they had been trying everywhere, but the part was just
not available. After a substitution was agreed on, the order was shipped and received super quick. From my experience, I would say
you can believe what they say - a new company took over in January (Engels). Part of a car dealership grp with stores in Western Michigan (Kalamazoo, for ex.)and they will try their best to satisfy their customers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-21

"Exactly what I ordered, and price was very competitive. Will use and recommend to other MG owners. "


5/5

2012-06-20

"Very quick receipt and parts are excellent quality. Will use this as source of parts for my cars and pass the web site on to the club members."


Verified
5/5

2012-06-15

"Awesome merchant - knowledgeable staff - we order all we can for our 1974 Jaguar and they have it in stock and ready to ship the same day. They are great !!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-30

"Parts delivered promptly. Excellent service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-05-24

"Not great, the parts I ordered were non-returnable, but don't fit. So it was a $35 experiment that I lost on..."


Verified
5/5

2012-05-21

"Fast helpful service !!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-05-19

"Hi, I found this company to be very rude,they had awful telephone manors,whilst having a telephone conversation with the director!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-02

"Smooth transaction. Everything went well. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-04-08

"Great!!! Phone contact with a gentleman named Greg was outstanding and he provided excellent service!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-26

"Thanks, you had just what I needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A