"I was told I would have these parts within two weeks. After repeated emails that have been ignored and a telephone conversation two weeks ago that promised an update the next day, I have finally canceled the order on June 22. I would also like to note that my credit card was charged the full price on May 9 when I placed the order. Terrible service."
"I deal with a number of British car part suppliers but English Parts, in my opinion, has the most advanced in house tracking system for online orders. In near real time you can view the current status of your order including English parts' own back order status from their suppliers. Each item in your order, whether back ordered or not, is monitored and undated as the status is changed. Once all the items are in stock the order is shipped. This system is head and shoulders above the other British car part suppliers. With the other suppliers you know nothing until your order is shipped and sometimes not even that."
"I recieved my repair pannels in perfect condition, and I am happey with the quality. Process and delivery were a little sluggesh; but, it was explained to me that one of the pannels was not ready at the same time as the other. There is a little gap in the comuication process; witch led to a minor missunderstanding.The only suggestions I could offer would have to do with the communication process, and some sort of instruction or helpful hints on instalation.
There is a good chance I will make further orders in the future
Thanks, Gilda and Vincent"
"Always quick with shipment, quality parts, fair prices. "
"All of you people that want parts for an MG Midget
need to shop at EnglishParts.com. I've never ordered something that I've had the experience of
total satisfaction at a great price. Great place to shop and deal with. Thanks EnglishParts.com
Chuck"
"I ordered three books on my MGA that I am restoring. The books arrived in a little over a week in good condition. I am very pleased with my order and plan to order parts for my MGA as my restoration progresses."
"Rarely items are not stock and always willing to let you talk to a real person. I do wish they would offer USPS Priority mail as a less expensive shipping option, but no complaints."
"I was very pleased with the service I received from English Parts.com and will shop there again."
"communication has been excellent. no problems ordering before.........rate A+++"
"I am ordering at that store often. but this time i was very disappointed. they had to order something because they didn't had my item on stock. so i had to wait nearly 3 weeks to get my shipment. nobody informed me. i had to ask every second day...
and i heard no excuse... "
"Parts were reasonably priced and arrived quickly. Communication was superb. Will buy from these folks again in the future."
"I have emailed them twice to find out where the order is and got no responce. I then phoned them and they claimed they had shipped the order and gave me a false UPS tracking code and generally lied about this transaction.Do not deal with these cheats! "
"I placed my first order for parts for a 1977 MGB earlier in October. The process of locating the part and placing the order was very easy and the process provided valuable information. Although my "B" was a '77, the engine turned out to be from a '68 and other components were from a '70. So I had to search for parts based upon year. Although that might sound confusing, the web site kept track of what years I used and that was a great time saver.After placing my order I received emails that kept me up-to-date on the status of my order. I was very pleased when the part arrived at my house on the day that "EnglishParts" told me it would! The part was exactly what I expected. Well actually I was impressed with the quality of the part and the care that "EnglishParts" took in packing it so that it shipped safely. Overall, I was very pleased with doing business with "EnglishParts" and will continue doing so. Thank You for the opportunity to provide feedback. Arnold L. Poland"
"I was very happy with how EnglishParts.com expedited my order. They gave me a response as soon as I ordered, with a way to track my item. The item itself was also a high quality. I definitely will order from them again!"
"The English Parts website is easy to use. They have the parts I need for my MGB in stock and ship the next business day. Any back orders are shipped and billed seperately. I will continue to use them for my LBC parts."