"I paid for an S+ grade iPad Pro screen with digitalizer, everything went through fine my end. A few days later I receive a weird email demanding an extra $38 or they won’t send my parcel. They claim is a “remoteness fee” due to my address even though I live in a city and only 1 hour from the capital city of my country. It’s clearly a scam! I’ve already paid $50 for shipping, and a screen weights less than 0.5kg so charging a total of $90 just on shipping is a lie and a con. I’ve had many things delivered by DHL and it’s never cost this much money nor cost any additional fees. Beware of this company! They’re dishonest "
"Thank you for @APPLEREPAIR, our HK phone number is available now, thank you for your feedback. While the US phone number due to the staff leave the company.
Anyone have questions please call HK phone during our working time, or you can email to ****@****."
"No one answers the phone and ALL OF THEIR VOICEMAIL BOXES ARE ALL FULL!
What's the point in having a phone number listed if you don't like talking to people?"
"Every customer wants to buy products on ETrade Supply, please visit our only shop https://www.etradesupply.com.
There are some fake ETrade Supply on the eBay, Aliexpress and other websites. How to identify the fake ETrade Supply please read this article: https://www.etradesupply.com/blog/real-or-fake-etrade-supply/
Wish all of you have a good shopping time!"
"I made 2 orders from them, the first one was great as all part was made out of high quality but on the second one the iPhone 5S Screen didn't worked so well but the biggest and worst problem is the shipping price, I made an order of around 40$ and paid 25$ more for the shipping.
the last order was more than a year ago as I wanted to give the part and long term test and actually they are pretty good, I never had any problem like most of the people says in their reviews.
I have sent like 2-3 mails a day and they always responded to me without any problem.
I gave 3 stars only because of the shipping price.
and I'm saying it now, this review is not fake, believe it or not, it's your choice.
"
"Bought an item and paid more than half the items cost as shipping, later received an email saying i need to pay more as it is a new company policy to get the product on the promised date."
"STAY AWAY!! Do not buy anything of them. Send me a faulty lcd . Seller agreed to take the lcd back and make a refund. Item sended back and collected by seller 3 months ago. Since then wont even respond my messages. Mr anthony c. A thief from that company. Was so nice before i bought a screen of him and responded so quick any question. Now he robbed me and silence. SCAM!!!! BE AWARE!!!"
"I ordered a replacement screen for the iPhone 5SE, choosing the most expensive OEM option offered, complete with the appropriate tools.
Within the 3 month warranty period, the replacement screen became faulty appearing foggy or cloudy, and losing contrast intermittently.
When I attempted to claim the warranty within the warranty period, after a month of communications back and forth, ETrade Supply offered 70% of the product cost without any explanation why the full 100% cost wasn't offered. As such, I have paid $60USD to be sent a faulty screen.
Others have obviously received working screens, and the product cost was reasonable and shipping was very fast, but buyer beware - if you need to claim warranty, be very strong with your demands. "
"ITS A SCAM! Do not buy your products from etradesupply. They do not supply OEM screens as stated on their website. Everything is from China. Horrible quality of screens, affected my business and was forced to close down from customer complaints. Their ETS point system is a scam. If you spend $1000, they give you $10.00 off as some sort of great discount. The shipping cost alone is $20.00. "
"Low defect rate. Cleanliness needs a little work."
"Be Careful!
I don't know who to believe - the lab said the screen I bought was damaged. ETrade claim they sent me a perfect screen. Anyway, after alot of anger they agreed to give me 50% refund."
"We have done consiterable business with this company. The quality is generally outstanding and we have always had great shipping times, which is rare for a company shipping from HK.
Their US department is friendly yet understaffed, the RMA process needs some ironing out and the price is too much vs alternatives. These are minor problems considering their stable high quality so 4 Out of 5 Stars.
Mikael Mikkelsen
www.seatoskycellrepair.com"
"
I believe many people will be surprised with LCD screens supplied by ETS. Their package is the best ever I have seen, quite well protecting the the screens. Such packages are sure to pass their strict test before wide use!
"
"Recently I met a big problem with my iPhone 6 screen. The problem may be caused by my improper pressing over the screen backside during installation. I have tested the screen when I got it and everything was working well. But it went wrong after installation on my cellphone.
When i checked more deep, I found the back-light was damaged. The screen was R grade quality from ETS, which is much cheaper than original quality. But such quality is just fine for me, so I chose this grade. I have inquired them all possible issues before purchasing, and they have reminded me to be careful with the two corners on top of the back light, which is very fragile and easily damaged. I did not pay much attention to this reminder, so unluckily met such problem. With their fast service and delivery, my cellphone has been back to life with their new screen replacement.
(Hope you can pay attention to my reviews here and avoid such problems during installation.)
https://www.youtube.com/watch?v=-j3Rpvx524I&feature=youtu.be
"
"bought an iphone 6s lcd screen replacement from etrade, and replace it on my own according to their repair video, it works fine! btw, their video is amazing, very helpful, as to the lcd screen replacement, i bought the so-called s+ grade, they claimed to be just like original ones, though a little expensive, but works good so far."