ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.30/5
Shipping & packaging:
3.23/5
Customer service:
4.17/5
Return/Replacement policy:
3.00/5
Featured Review



Verified
3/5

2024-11-20

"Not easy to follow on website. Coupons were hard to find."


Verified
5/5

2024-11-20

Easy and Efficient!

"Probably the easiest and simplest way to order contacts. Best price online also! "


Verified
3/5

2024-11-20

Too expensive

"Seems to be really expensive for little pieces of plastic"


Verified
1/5

2024-11-19

Garbagio

"Avoid. Avoid. Avoid. Avoid. Runnnn"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-11-19

Couldn't get receipt for insurance

"Frames were very nice, great price. I requested an invoice that I could submit for my insurance reimbursement but never received a reply."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-11-19

Fast shipping

"Fast shipping and had exactly what I needed at a good price. Thank you :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2024-11-08

Eye glasses online

"I like that I was able to see the glasses on before buying them. Very disappointing!! I am still editing on my glasses. I need them and spent almost $500 and was told manufacturers are in back log.
I need my glasses this week.
"


Verified
5/5

2024-11-18

Fantastic!!

"Easy to order and upload the Rx
Least expensive contacts compared to competitors
Easy to chat with customer service and question was answered immediately
Free shipping
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-11-18

Price and discounts misrepresented.

"Price and discounts misrepresented. Never got original notice/receipt of purchase and had to chase my order. lots junk email.
On a positive note, some of the customer service folks were very nice and generally responsive.
"


Verified
2/5

2024-11-18

Meh

"I signed up for 10% off, but it wasn’t available for the item I purchased. Bait and switch."


Verified
5/5

2024-11-17

Nice products

"The website was very easy to use and view. Great products at reasonable prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2024-11-17

No Discout!

"You got me to sign up to emails for a 10% discount but whe I applied it you wouldn’t give it: not cool!"


Verified
5/5

2024-11-17

Good service, exactly what I ordered

"Initially, the frames I wanted were out of stock. EZ offered me another option. Great communication the whole time. Turns out I got the frames I wanted at the price I wanted to pay. Good experience, "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-11-17

Easy to work with

"The best part about EZcontacts is that you know the price and they ship quickly! "


Verified
5/5

2024-11-17

Great prices

"Purchased Maui Jim sunglasses for my husband. The glasses were on sale and I was able to use a discount code as well!"