"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Not easy to follow on website. Coupons were hard to find."
"Probably the easiest and simplest way to order contacts. Best price online also! "
"Seems to be really expensive for little pieces of plastic"
"Avoid. Avoid. Avoid. Avoid. Runnnn"
"Frames were very nice, great price. I requested an invoice that I could submit for my insurance reimbursement but never received a reply."
"Fast shipping and had exactly what I needed at a good price. Thank you :)"
"I like that I was able to see the glasses on before buying them. Very disappointing!! I am still editing on my glasses. I need them and spent almost $500 and was told manufacturers are in back log.
I need my glasses this week."
"Easy to order and upload the Rx
Least expensive contacts compared to competitors
Easy to chat with customer service and question was answered immediately
Free shipping "
"Price and discounts misrepresented. Never got original notice/receipt of purchase and had to chase my order. lots junk email.
On a positive note, some of the customer service folks were very nice and generally responsive."
"I signed up for 10% off, but it wasn’t available for the item I purchased. Bait and switch."
"The website was very easy to use and view. Great products at reasonable prices. "
"You got me to sign up to emails for a 10% discount but whe I applied it you wouldn’t give it: not cool!"
"Initially, the frames I wanted were out of stock. EZ offered me another option. Great communication the whole time. Turns out I got the frames I wanted at the price I wanted to pay. Good experience, "
"The best part about EZcontacts is that you know the price and they ship quickly! "
"Purchased Maui Jim sunglasses for my husband. The glasses were on sale and I was able to use a discount code as well!"