ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.35/5
Chance of future purchase:
4.30/5
Shipping & packaging:
3.25/5
Customer service:
4.18/5
Return/Replacement policy:
3.02/5
Featured Review


Verified
5/5

2024-11-01

Great online service

"love the easy use of the online account"


Verified
5/5

2024-11-01

Perfect promptn

"It doesn’t get easier than this! Great prices great service!"


Verified
5/5

2024-10-31

Easy peasy

"Very easy online ordering. Was completed in under 5 min!"


Verified
5/5

2024-10-31

Anonomous Shopping

"Best feature, I was able to shop for my Rx without providing personal information. I find it really annoying when you have to tell a website all about yourself before they allow you to see pricing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-31

Very happy

"Makes shopping for contacts and glasses very easy. I like the way the website stores my measurements etc. "


Verified
5/5

2024-10-31

Great value/price

"Easy site to navigate. The try on feature is great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-10-31

Great Price

"Best place to buy contacts! Wish there was a place at checkout that gave me the option to use my 10% discount so bummed couldn’t use it but still the cheapest against other competitors "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-11-03
A rep from EZContacts, Olivia_Miller, has responded:

“Hi there,

Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received.
It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon.

Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.


We appreciate your business and wish you a wonderful day ahead.


Verified
4/5

2024-10-31

Sweet Swanky look and price

"The eye dr office wanted over $500k just for the frames. To get my kiddo the frames she wanted at a price I could afford was a huge blessing "


Verified
5/5

2024-10-30

"Great product, seamless ordering. Can’t wait to get my purchase! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-30

EZ=EASY

"I'M HAPPY WITH HOW QUICKLY I CAN ORDER REPLACEMENT CONTACTS."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-10-30

Ez

"Super easy to get back to my old order"


Verified
4/5

2024-10-30

"Would have preferred to have free shipping option"


Verified
1/5

2024-10-30

Terrible experience so far

"It's been almost 2 months now since I made my order, and still waiting for any progress. Who I contacted the team after 3 weeks, they asked me to change the color because the color I chosed was not available. I changed the color, and since then no progress. All I get is some mail "your order is taking longer than expected".
That's a terrible experience so far.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-31
A rep from EZContacts, Olivia_Miller, has responded:

“Hi there,

We sincerely apologize for the delays and the frustration you’ve experienced with your order. This is certainly not the level of service we aim to provide.

One of our representatives will reach out to you shortly to provide an update and assist you with your order. Thank you for your patience, and we appreciate the opportunity to resolve this for you.”


Verified
5/5

2024-10-30

Contact go to

"I always reorder with ease and my products are delivered pretty quickly aswell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-10-30

Great prices

"Great prices, easy checkout process "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service