"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Great and efficient way to order contact lens. I have also used this site for designer eye glass frames. "
"Having to reset my password and continue my order was easy. I didn't have to re-enter all the information 2 or 3 times as you would with other sites"
"I love my white Prada glasses. I have received many compliments about them. I would recommend them and EZ contacts to everyone."
"needed sunglasses, clearance"
"The website was easy to navigate and easy to order! The pricing was great and just what I needed. "
"Made me wait six weeks just to tell me they couldn’t get the color sunglasses I ordered but the website clearly stated they had at the time I purchased. They sent 3 back to back emails. One stating they couldn’t get them the next offering a different color and the next that my order was canceled. Did not even give me time to respond to a different color they literally sent the emails back to back. Then just refunded my money. "
"Super quick and easy. Love the products and prices."
"Can’t beat the great shipping costs, FREE"
"Great prices and easy to order with quick shipping."
"I have ordered here several times. Every single time has been great, no problems, quick shipping"
"This is my second time purchasing eyeglasses from this company great service and great brand’s. "
"Price went up from 39$ to 59$ a box"
“Hi there,
Thank you for contacting us and sharing your feedback. We sincerely apologize for the price discrepancy you experienced.
We value your input and want to understand the specific issues that you came across.
Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively.
We appreciate your willingness to help us improve our services.
”
"Quick efficient experience. Low price.
-Jadon"
"Perfect transaction! Received my contacts lens with the correct number of boxes and correct prescription. I was pleasantly surprised EZContacts also included a pair of eclipse sunglasses for the 2024 eclipse and came in handy! Thank you EZcontacts! Highly recommend!"
"EZC makes ordering contacts a breeze. Their website is so easy to use, I can reorder with a few clicks, and my contacts arrive in just a couple of days. No more trips to the eye doctor!"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly.
We value your business and appreciate you for bringing this to our attention.
”