"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"good +++++++++++++++++++++++"
"I completed the purchase process but there is no direction as to how to (or what address) to email my prescription to..
I have an order confirmation but no way to upload or send my Rx. Why would there be no upload feature?"
"Very easy to use and a great way to buy glasses."
"lot to choose from, at a good price"
"SUPER SATISFIED WITH EVERYTHING FROM A TO Z. Can’t wait to get my new glasses will be leaving more reviews once they are in my hand or should I say on my face haha thanks ezcontacts"
"Easy ordering, great prices and better than expected delivery timeline. Plus they included free eclipse singlasses! "
"We ordered a pair of glasses under my Dads email originally but the wrong glasses were sent to us and it cost us 8.50 to return them. It was very disappointing. Hopefully, we get the right ones this time. "
“Hi there,
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly.
We value your business and appreciate you for bringing this to our attention.
”
"The best price and fast shipping"
"I googled to shop around on prices for my contacts. I wear a daily and monthly. Both brands were cheaper here than anywhere else. Standard shipping was fast. When I had an issue with one of my orders they resolved it quickly. BEST PLACE TO GET YOUR CONTACTS. "
"Great selection, reasonable prices and super fast checkout"
"I’m always happy with the service"
"Have the frames I want at a cheap cost!"
"Best contact lens site on the web"
"AMAZING SELECTION, HARD TO CHOOSE BECAUSE OF THE GREAT DEALS!!"
"Great selection of ALL NAME BRANDS including LUXURY DESIGNER BRANDS. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thanks for reaching out to us and providing feedback.
If you do not have your prescription when you place your order, you can upload it to our website at any time after you checkout by following the link sent to your email. You can also contact us by phone or email and we will be happy to assist you with uploading your prescription.
We appreciate your business with us and wish you a wonderful day ahead.
”