ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-10-30

"Great online seller with top notch quality products at great prices. I've purchased many parts for my Mercedes c230 and they've always arrived quickly and installed perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-27

"Great place to buy parts for your Volvo, great price, great variety of parts and outstanding customer service. I will recommend FCP to any Volvo owner, friend and relatives for sure. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-08-24

"I ordered two parts, one of which was the main reason why i placed the order. It took them 3 weeks to contact me telling me that it wasn't available and to call them back if i still wanted my order processed. I left a message the next day and didn't hear back from them. I called them two days later after finding out that the one item was shipped. So 3 weeks later I'm with a part that i could get at any auto parts store and still missing the one thing i wanted. Customer service was completely useless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-23

"FCP stands by its products and their customers. I recently ordered some parts that were defective and they sent me out replacements with little to no hassle. Customer service is prompt with responses to anything from order inquiries to return questions. FCP Euro is a great company I will continue to do business with for a long long time. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-12

"Very fast shipping, all parts came well packaged and exactly as described. Very good prices. I will surely order my Volvo parts from FCP again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-09

"I ordered a valve cover for my 325I BMW. The order arrived on time and it was exactly what I was expecting. Great service. Thank.s"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-07

"I've been buying from FCP for over 10 years, and have always been very happy with their service. I like that they have both quality and budget parts available, (which can sometimes be hard to find elsewhere,) that the pricing is competetive, and that they have free shipping options available, or expedited shipping when I need it. They are the first online source I turn to, and while I often shop around, I almost always end up back at FCP to make my purchase. I'll be back again the next time I need parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-04

"Excellent price & I'm completely delighted with their sales associates, such as Joe Coppola & many others, for their responsive & excellent customer service. FCP meets all my Volvo 850 parts need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-04

"Ever since I have bought my 2004 S60R I have been searching for ways to help cut costs and maintaining fees. Doing all the work myself was one of the way I cut costs but FCP has also helped me save tremendously. Unbeatable pricing and service in the industry for OEM, Aftermarket, OE parts. Highly recommended on my end, very informative staff, always a pleasure to deal with. I will most definitely return for business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-03

"FCP Euro is, in my opinion, a great source for Volvo parts.
I needed a somewhat esoteric (OEM) transmission solenoid, and FCP Euro had the OEM part at a better than OEM pricing.
FCP Euro demonstrated VERY FAST order processing, handling and shipping of this part. This surprised me, as I often find that some internet vendor’s idea of '3 day shipping', ends up being:
1. Several days for the vendor to pick the part… +
2. Several days to tag it to the order and box it… +
3. Several days for the shipping company to receive it, log it and queue it… +
4. Finally, the '3 day shipping’ for which you paid…
5. EQUALS = Receiving your purchase often a week or more AFTER you placed the order (for an ‘in stock’ item).
FCP EURO will definitely be on my vendor short list for Volvo parts.

Lastly, I did receive a follow-up email regarding this purchase (which I find to be great Customer Support), and they did ask…
“I hope that you are happy with your purchase and I would like to hear about your shopping experience with us. You can share your thoughts by clicking on the following link: http://www.resellerratings.com/store/FCPEuro.
If you are unhappy for any reason please reply back or email me directly at…”
For the record, I have no connection, social or otherwise, with FCP Euro, their owner(s), employees or suppliers. I have made these comments and opinions public, of my own volition and for no benefits to me, whether material, monetary, employment or otherwise any other compensation.

Keep up the great work.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-03

"Has happened every time - The right product at a reasonable price shipped promptly and arrived in good order. What's not to like about that?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-02

"Quick shipping. Parts were just as described. No problems or issues. FCP has become my Volvo part vendor of choice."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-02

"Great price for the parts we needed (Lights for a 240 volvo). Super fast delivery!
Everything was great!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-02

"i purchased a hard top cover & cart for my Mercedes SL500. Very pleased with quality and speedy shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-08-02

"Fantastic experience. Shopping cart calculated the shipping costs to Australia in real time thus making the whole process quick and easy. Highly Recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A