ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-08-01

"Ordered a full front suspension kit. Great price, shipping was super-fast. Contained everything I needed to get the job done. These guys have everything I need to keep my Volvo in tip-top shape. I don't use anyone else, because FCP's prices and service cannot be beat!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-14

"The site is comprehensive, fast and a breeze to use. The sales team is always quick to respond and extremely helpful. FCP is where to go for what you need."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-01

"It was an authorized Volvo part and I received it very quickly! I would not hesitate to place another order in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-29

"FCP Euro personnel were very helpful with my order. There was no sales pitch or pressure and I received everything that I had ordered, very quickly. I will continue to do business with FCP."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-18

"FCP is my goto parts website. If I have questions or need to add things to my order(s) the customer service is the best! All my previous orders arrived as promised if not sooner. We have restored an older Volvo utilizing FCP for majority of our parts. We are in the process of restoring an older Mercedes and I would not consider going anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-18

"I am completely satisfied with the service and prices and highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-06-18

"Quick order processing and the UPS shipping was faster than expected (then again I do live in a neighboring state). Parts are exactly as described and I hope the quality will be up to my research. If they are I will surely do business again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-16

"I've placed a couple orders with FCP and so far they've had everything I've needed for my 1993 Audi. They have competitive prices, ship quickly, and are quick to respond to my questions over email."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-15

"Great business--I've ordered 3 ties from them-1st 2 by phone, the last via Internet. In the phone orders the person was friendly, helpful, checked each of my items to make sure they were all in stock (they were), and shipped out the order the same day.

Since I live one state away, all of the orders have arrived THE NEXT DAY! When I placed the internet order, I selected the "free shipping" option, since I didn't need the parts immediately and FCP promised them within 10 days. They arrived the next day!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-15

"I've had great luck finding what I was looking for at FCP (and some things I wasn't looking for but was glad I found!). The pricing is good and shipping is fast. I always check them first when I need something for my Volvo."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-15

"I bought New Beetle parts from FCPEuro.com. It is a great place to shop for car parts, wide selection of quality parts. The shipping is fast. They ship to me in Thailand within two weeks. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-06-14

"Bought a Haynes Manual for my VW Passat. Price was what made me buy it, the shipping was also swift and well packaged. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-06-14

"I have ordered twice from FCP Euro to get parts for my VW diesel. They are fast and have very competitive pricing. I have been somewhat unsatisfied with the quality of a cooling fan I purchased, but it is still working."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-14

"This is a great place to buy auto parts. I just happened upon this website while looking for some parts for my Mercedes 190e. They had what I needed so I took a chance, but I made an error in my address. I email them to get it corrected and I could hardly believe it. I had customer service guys email me fast that ever thing was already fixed. The entire order was shipped the next day and I received the parts in 5 days over a weekend. All the parts looked great and good quality even though they were the best prices I could find. I will be buying from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-06-14

"Hey, I'm actually a satisfied customer overseas in Europe namely in The Netherlands. The ceramic disc brake pads that I order for my Volvo at FCP are not available in Europe unfortunately. And as FCP is the cheapest/best option for these parts (even in comparison of the standard (metallic) brake pads at part retailers/ dealers here in Holland) I buy them at FCP. The only thing I can bring up as an action point is the International shipping costs which are high. Anyway good deals @ FCP!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A