"I have ordered from them several times of late. I ordered a fuel filter and they had the wrong one listed for my car in their system. I emailed them about it, they checked into it, then sent me a new one at no charge and said to keep the old one."
"I am the owner of a Volvo S60 T5... i like to do my own repair work using authentic Volvo or European made parts for my car... and i am continually impressed with the Mike Rivera and the team at FCP Euro for providing great parts and fast service at a great low price.. try them out for all your European car needs.. :-)"
"i placed an order for 240 online today. This is the first time i have used this site. But everything i have seen on this site is cheaper then all the other sites. So now its just see how the shipping goes and you will have a satisfied customer."
"FCP is is the most professional, knowledgeable and conscientious company I have ever come across for automotive parts. My orders are always correct and shipped quickly. Thanks!"
"Great variety of parts for my BMW at affordable prices. The coupon codes also come in handy as well. One of the coolest things FCP has is their lower control arm kits that include tie rods, bushings, etc (I ordered one in the past and the quality is great). It's never a guessing game when it comes to receiving the brand of parts that are shipped to you. The only thing I wish would be possible is to have the ability to upgrade the rubber bushings to polyurethane ones. Other than that, FCPeuro is a great store with quality products, fast shipping and awesome customer service. I will always check with FCPeuro for my BMW needs."
"Always great prices, quick shipping. Everything always arrives as expected and the parts are great quality."
"I ordered from FCP a Full Timing kit for my S4. This kit is top notice, and all OEM looking parts! There customer service is top notice and I will be ordering from them again!! "
"Had a hard time finding parts for my 04 Volvo S60 that weren't priced too hight. Seen TCP Euro on facebook n found all the parts I needed. Price was great!"
"FCP offers great pricing and fast turn around. Their selection is incredible and I can't remember them ever being out of stock of anything I've ordered. However, what you wouldn't expect from a company operating at such a level is their customer service. It's so easy to pick up the phone and talk to a real person. It makes you feel like you're dealing with the neighborhood shop down the street. They seem to be very concerned with there standing within the automotive community, and that's a good thing. On a logistical note, orders are filled very promptly, and returns are a breeze. They are my first (and typically only) stop when searching for parts now. "
"Ive been ordering from FCP for years, The parts are always Top Quality, Perfect Fit, and always Backed By their warranty.
Most recently I ordered My heater Core for my 96' 854 T-5, I could have gotten it locally for the same price, BUT I prefer to order from FCP Not only for the Quality of the parts but the Customer service always goes above and beyond!!
When I ever have a question, I can always give them a call and Mike is always there to point me in the right direction. Their ordering process is smooth and their shipping is FAST!.
I Highly recommend FCP for your after market and OEM parts needs.. 10 Stars in my book!"
"Well i have look for some time for parts for my c-240 ..fcpeuro is very profesjonal ' i got my parts very fast (control arms front left right side ) very nice costumer service"
"My father had been bugging me for weeks to order him some parts to rectify an issue he was having with his A/C in his 1995 S420.
After prolonging the issue, the 90+ degree days caught up with him, and the guilt kicked in.
All I had was the name of the "part" via his mechanic, and I started my search online for a supplier.
I came across FCP Groton, and after viewing their website for a few minutes, decided to place a call.
After a few short questions, not only were the part(s) I requested available, and ready to ship, but I was also directed in the correct direction too rectify the issue my father was having.
All said and done I ordered a blower motor, and resistor..
The products arrived quickly, and were packaged for abuse... (which is always a relief) .. I once worked for UPS, say no more.
We brought the recently purchased parts to the mechanic, and ended up not needing the brand-new blower motor FCP Groton had sourced, and shipped for me.
If it was up to me I would of installed it regardless, but my father was pushing for the refund/cash.
Needless to say I was absolutely dumb-founded when FCP informed me they would not only take the product back.. but would redeem me my FULL purchase price, AND shipping cost.
I was literally floored, and could not believe that a business I have never interacted with before, let alone face-to-face would allow such a refund to go through, obviously I was mistaken.
I can say with out a shadow of a doubt FCP Groton was a PLEASURE to deal with, and I am still impressed with the level of expertise, service, and professionalism they all carried themselves with.
A+, and I look forward to doing business with you again!"
"great prices, excellent service and extremely fast shipping. "
"After may years of dealing with oem parts from the dealership and their high overhead prices, I started to look for an alternative for oem parts and not necessarily from parts stores. I found fcpeuro thru a friends word of mouth. Boy was he right! Fcp offers oem parts, in my case Volvo Blue box at the price of the aftermarkt parts stores and sometimes at a half off savings. I only purchase ALL my parts from them and at times they will ship free in a lot of instances which add to my overall savings when compared to the Dealership and parts stores like Pepboys and Autozone, which don't carry oem parts. If you are looking for parts at a rock bottom price and need an alternative to high overhead prices, look no further than fcpeuro... "
"I have bought a lot of stuff from FCP and will continue to do so for as long as they are willing to sell it to me. In all those parts I only had one issue and the way the boss stepped up and dealt with it was more than I could have asked for. I never feel like I pay enough for that level of customer service. Kinda rare to find a business that likes customers more than their money.
-=Jim"