"I have a 2008 BMW 328xi (alpine white) and I was in need of a cabin air filter. A filter which the dealership wanted $100+ for part and install. I went to a couple local auto parts stores and found prices from $40-$75 for similar filters. On the internet I could find them for $30 with shipping. Then I found FCP where I found the same filter for $29.99 with free shipping. AWESOME! Also, I received the item in 2 business days. WOW! Keep it up and you'll be a household brand for Euro fans everywhere. :-)"
"I have ordered from FCP euro several times because they have very good prices. Each time my order arrived on time and was well packaged. They also have a large selection of parts for 80's European cars which is important to me."
"I ordered some differential mounts for my 1992 325i, as well as the front bolt, just in case. The two rear mounts were exactly as advertised and at a great price. My front mount and bolt were in fine shape so I did not replace them. (I was also short on time) But since the price was so seasonable, there is no point in returning them. The order came faster than expected, also. Highly recommended company."
"I have had several dealings with FCPEuro over the past few years.
Their customer service is excellent and has never given me any cause for complaint. In fact I have had experiences which are better than you normally get these days.
In one case I had problems with my replacement sump. FCP sent a new one out straight away, no questions asked.
And on another occasion, I had concerns with the brand name of a timing belt in a kit. A quick email fired off to FCP and they offered to replace it with a brand I was satisfied with for no additional charge (despite the fact I offered to pay any difference).
My orders also arrive within a week or so from ordering. Doesn't sound impressive? Consider this, I am in Australia!
M. Hocking, Melbourne, Australia"
"I ordered an oil pan for a TDI volkswagen. I accidentally ordered the wrong part... called and got the corrected part as well as some advice. New part was shipped, credit was issued and followup emails were received. Excellent customer service!"
"Ordered a replacement rear wiper blade. Came in on time and was a factory part. Awesome! "
"Needed parts for my 84 BMW 633csi. usually ordered from another website, a well known bmw parts house. However, heard about FCP on a bmw forum and checked them out, got a 16 piece suspension kit with free shipping (got to atlanta within 2 days!! It was also less than 1/2 the cost of everywhere else!
Thanks!
EDIT-
Placed another order in November 2011.
Order came super quick, however, 2 small o rings out of the 4 orders weren't in the box, the packaging for them was, but it was torn, so I think during shipment they slipped out of the box. Emailed FCP about it, and bam 2 days later had the other orings in the mail!
TALK ABOUT AWESOME CUSTOMER SERVICE!!!!
FCP had me at the prices compared to the other BMW parts houses, but then the fast and cheap shipping, and awesome customer service to boot?! Customer for life!"
"FCP is great! they come through time and time again. The help me keep the T-5 running strong"
"FCP is an excellent place to buy parts for my car. I have ordered from them over a dozen times and I am always happy with the products they sell, the quality and price are not beatable. On one occasion I was sold a defective part and it was replaced immediately with no charger or inconvenience to me, no questions asked. I will continue to order parts for my car from FCP for years to come and I am so happy with this company, they have become pretty much my sole supplier for car parts."
"I'm losing count of the things I've bought from FCP. Their easily navigable website, low prices, helpful customer service, and broad supply stock make them my go-to supplier for all of my DIY work on both my Volvos. With their updated shipping costs I find their prices even harder to beat, though if I absolutely need something right away I still have to go to my local Volvo dealer.
FCP just does good work. They give you exactly what you (and your car) need at very reasonable prices, with no hassle, mistakes, or shady behavior. If I were to add any criticisms, I can only think of two: first, the URO products available from FCP meet budget needs, but are suspect in quality; and second, I would find installation instructions or videos incredibly helpful (along the lines of what IPD typically sends with its products). These, however, are minor things. I am definitely an FCP fan."
"FCP is great! They have a very extensive selection of pretty much anything for my Volvo. Their staff members are extremely knowledgeable, honest, just overall great to deal with. Prices are very competitive, hard to find any better of a deal anywhere. Even if they don't have a part listed on their site, they can usually find it for you at a very reasonable price. I will always shop FCP!"
"Fantastic website! Always get my Pentosin oil changes here, also got my timing belt kit here a few months ago. They have pretty much everything for my Audi, and the best prices of anyone I've seen. "
"After a small run in with a curb in the late winter/early spring. I placed an order with FCP for the bolts to replace a wheel bearing after finding out that you should never re-use those bolts. I searched high and low in other places for those specific bolts and even went to my local dealership before finding out that they wanted over $10 a bolt, and I needed 4... I checked FCP and sure enough, just when I thought I wouldn't find anywhere but a dealership to buy them, they had them on FCP. Even better than just having the bolts available, they had a package deal with all of the bolts I would need to replace the wheel bearing in question. I could not have been happier that I didn't have to go to the dealership to finish my project. The bolts arrived and I rejoiced that FCP once again had saved the day. Their website is so easy to navigate and find exactly what you need, and if you can't find it, there's a darn good chance they will search to wits end to find you exactly the part you need. Thanks again FCP! You guys rock!"
"Same great service everyday. If you have a problem it's always corrected in fair way. Great prices, with great products. I own many audi's and repair many audi's an they all have an fcp part somewhere :). Thanx for the great service, parts, and prices guys. Pleasure doing buissness."
"FCP understands what you need. They stock a great selection of quality parts at a good price. They have the parts that other suppliers need to search for. I no longer spend time going from supply store to supply store to get the " We can have it in a couple of days". FCP most often has the parts on my door step faster than the local auto store. Great company to deal with. They truly know their business and are willing to offer their assistance."