ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-02-14

Excellent Customer Service

"I ordered an oil change kit for my M5 and was given free standard shipping because of the amount of money I spent. They expedited the shipping anyway. When I received the shipment, the wrong oil was in the box. I immediately contacted FCP Euro and provided pictures to show the wrong oil. They responded very fast and shipped the correct oil overnight. Mistakes happen, but they redeemed themselves by fixing the mistake immediately."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-14

Great price and product. Fast delivery and worked as advertised!

"Excellent product support and service. Would use and recommend them to all looking for Euro Parts!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-14

Quality Parts at a good price!

"I bought 2 each Volvo Strut kit,Bump Stop,Strut Bellows. Shipping was fast and free. All parts ordered were received. They were easy to install. Good,quality parts. Had broken strut mounts, now it's all fixed. No more noise,or rattling, and a much smoother ride. This was a good buy. I would order again if needed. FCP Euro is great for Price,Quality, Great Customer Service,free shipping,and great lifetime warranty."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-14

Excellent service and customer service

"Fast, reliable service, quality parts. It can't get any better than this! Best bang for your buck.
Keep up the good work!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-13

Great quality parts

"I find about this great online store on Volvo forum.If you own a European car that’s the place where you can order quality parts with reasonable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-13

Fast Service great prices

"Parts arrived fast, prices were best around. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-02-12

Always great selection and price with FCP Euro

"I have been choosing to buy my parts for my 2004 BMW from FCP Euro for over a year and the selection, price and shipping are great. They always have what I need and have the lifetime warranty if anything goes wrong. Quality OEM and aftermarket parts available from their easy to navigate site. I even met some of the guys at a Indy Race at their booth and they were great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-02-12

Excellent!

"The order was shipped faster than promised. Great pricing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-02-12

GREAT SERVICE

"PRODUCT ARRIVED EARLY!! DIRECT OEM FITMENT NO ISSUES AT ALL!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-12

All the parts I need and want at a great price with a super warranty

"I always put quality parts on my BMWs, either OE or OEM. FCP Euro always has the parts I need and/or want, and the price is always right. Shipping is fast, and the lifetime warranty is a definite bonus."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-12

Excellent customer service

"All my questions were answered and I was led to purchase the correct products for my platform "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-11

Best auto parts store

"Great service. Quick delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-11

Torque rod

"Great product and fast shipment. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-04

Lifetime Replacement Car Parts!

"FcpEuro is truly committed to their lifetime replacement guarantee for car parts. I bought a Genuine BMW valve cover gasket kit last 2018 and installed it that year. Unfortunately, the valve cover gasket failed prematurely and I decided to replace it again this year 2020. I tried this lifetime replacement warranty policy. I had to order a new valve cover gasket kit and the moment they received the old valve cover gasket kit I bought last 2018, I received my refund. I also bought replacement spark plugs, coil boots; and got my refunds later after I followed their requirement to fill out an online form to get a return authorization. It is truly simple. There is no judgement, no fuzz, no explaining to do. They have improved a lot in customer service. Even their free shipping is amazing lately. Sometimes I get to receive my orders in 4 days or 7 days for choosing free shipping. I don’t usually write reviews but I feel I want others to know that FCPEURO is unique and so much better source for German car parts. I’m always rest assured that they will take care of me when there is any issues. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2020-02-11

Fast shipping, and they stand behind their products!

"Parts arrived ahead of schedule, and they stand behind their products. I had a water pump that developed a leak just over a year after I purchased it. Returned it no issues! Great company to order parts from."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges