"This company is great. I just placed my second order from them. I found them while I was browsing some online Volvo communities. They are into the brand just as their customers are and that is what makes them a preferred business to deal with. They know there products and are always willing to help with any issues you may have. Did I mention their prices? You won't find most of their merchandise cheaper anywhere else! I recommend FCP to lots of peolple, it's really a great company to do business with. "

"Ordered a lower oil pan for a VW Passat. Tried to install the replacement pan from FCP and it wouldn't fit. It would hit an obstruction in the crankcase and wouldn't seat flat against the block. The original pan fits perfectly back on. Was given the run-around by customer service requiring my VIN and pics of the pan. After they confirmed that I received the correct pan, they refused to believe it was faulty. I've been an ASE Master Certified Technician for 10 years and worked on European imports for 6 years. I'm installing this oil pan correctly and it simply won't fit. Although they specifically state they guarantee OEM quality and fit, it failed completely and now they won't stand by there products. Poor and rude service, pathetic quality parts. It wouldn't be difficult to find a better vendor for the same prices elsewhere. "

"Vendor sent me the wrong part, a fuel tank sending unit. My car is a 1992, they sent a part for a 76-82 Volvo. I removed and replaced this part four times trying to determine why it was not working. Then I discovered, by reviewing the invoice, that they sent me the wrong part. I have been unable to reach sales, customer service, returns, or anyone else. This is during normal business hours. In the course of removing and replacing so many times--because they sent me the wrong part, I damaged the pre-pump--a $60 part. I have not received a reply to my email either. Additionally, I returned some other parts and still have not received a refund for those. BTW, these same parts are available on eBay for 1/2 the cost--boy do I feel like a dope trusting this company.

They take your money and they don't give it back with returns or RMA's.

But wait, there is more. I ordered a fan for my auto AC unit. Instead of a Volvo part which is made out of plastic, I received a metal part, which has and needs a ground wire, has a funny connector, and doesn't work well with my existing mounting hardware. If the company doesn't provide the correct part, how am I to install it? Should I cut the connector off? What if the part doesn't work? Will I be able to RMA a modified part? Shouldn't I have instructions on how to install this "different" part with an extra wire and the improper connector?

Where is my RMA refund?

Why don't you answer your phones.

I want an RMA number for this sending unit!

WTF am I supposed to do with this weird fan assembly you sent me?

This company needs to change to keep my business. They need to give me a refund, pay me for the damaged Pre-Pump which resulted from their FU. They need to give me a credit for the parts I returned. They need to take back this weir fan assembly also so I can buy one the correct one."

"Placed an order Monday noon, got shipping confirmation in pm; received order Tuesday pm (yes, next day) and that was a free standard UPS shipping??? Geez, I've paid overnight shipping from other vendors and never got an item this quick! Awesome!!! And the price for a set of ignition coils for a BMW were more than half less than my favorite auto part vendors. This is definitely a keeper and now atop my favorites! "

"FCP is awesome.

I have never had a bad transaction with them. After a bad experience with EEuroParts.com, I'll never get anything from another vendor except FCP and iPD.

Great guys"

"NEW EQUIPMENT AXLE FAILS IN 5,000 MILES
The replacement Axle for my 2000 Subaru failed in 5,000 mi. (Original equipment lasted 150,000.)
I had to have the axle replaced locally as I was starting a road trip.
FCP offers only store credit if I pay return shipping. "

"This is my third order from FCP Groton over the years. Their prices are always competitive and have excellent response and quality.

It's still hard to justify spending $25 for a 1/2" plastic cog, but it's the same price everywhere. At least with FCP I know it'll arrive quickly, accurately, and well packaged."

"I live in Japan amd ordered from them several times.This time I had to order an item from
foreign carparts online which is also runs by
FCP Groton. According to the online calculation,
the shipping was more than I expect. But the agent
was kind enough to find best possible shipping charge. The well padded package arrived in a week and the quality of the parts are satifactory. Email communication was very fast and
which is very important for oversea customers like
me. I am very satisfied with this company."

"Reliable store, good prices, great service. Sells OEM Volvo parts."