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Featured Review
Limited product availability
"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
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Quality is great. Pricing... not so much
"I love the products that I get and the overall experience is good until you get to the pricing. With the VIP membership, you opt to get a member credit and then should be able to use that credit to get what you want with shipping and everything included.... that is not the case.. You go to check out and then face surcharges for tarriffs and it comes down to "Why do I opt for member credits at all"? Get up front, all in pricing and then we can talk again. "
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FABULOUS SCRUBS
"Love the colors and the the price "
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Website
"The website seemed to be lagging between the different graphics and there was a delay. I’m excited to get the items I purchased, and appreciate that different sized models were included "
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Love the colors and what types of active wear they have
"Haven’t received my order yet the shipping is taking a while but hoping to receive it soon"
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Deceptive advertising tactics
"They promoted $10 shorts but when I went to check out 2 out of the three shorts I bought were $14.99 and not $10. The underwear was 3pack for $12. I selected one, then wanted to get a single underwear to meet the free shipping amount but again when I went to check out they wasn’t a 3- pack just 3 individual underwear’s. Whatever. Let’s see what the quality is like when items arrive. "
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A rep from Fabletics, LBTechstyle, has responded:
“Hello,
I understand your frustration with the pricing discrepancies and the checkout experience. It's disappointing to expect one thing and find another, especially when trying to meet shipping requirements. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia”
So far so good. Now to wear them!
"I will know once I get them and wear them. "
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Great experience
"Nice job as always. I love shopping for my wife on here."
Need to pay more
"If I have a credit for something that I have returned there should not need to pay more then what I paid "
A rep from Fabletics, LBTechstyle, has responded:
“Hello Adrian,
I understand your frustration with the credit process and the additional payment required for your new order. Typically, credits from returns are applied to your account, but sometimes the new purchase may exceed that credit amount, requiring an additional payment. I would really like to hear more about your experience so that I can make sure we’re on the same page to better assist you. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”
Perfect
"Great experience in the store"
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Horrible service and communication
"My order was status as pending for over 10 days and I had to call in and was notified my order was not processed due to 1 of the many items Ordered became out of stock while in process. I was never notified and why weren’t the rest of the items processed with the exception of the one out of stock. Now multiple of the items that were in stock when ordered have become out of stock. Horrible service "
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A rep from Fabletics, LBTechstyle, has responded:
“Hello Geno,
I'm really sorry to hear about your experience. It’s frustrating when orders don’t go as expected, especially when communication isn’t clear. I understand how disappointing it is to wait for an order only to find out that some items are out of stock without prior notice. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”
Website very glitchy
"Not sure if it was because of the 80% off sale but the website seemed very glitchy which made it hard to navigate."
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A rep from Fabletics, LBTechstyle, has responded:
“Hello Isela,
Thank you for your feedback. We understand how frustrating it can be to experience website issues, especially during a popular sale. Our team is always working to improve the online shopping experience, and your insights are invaluable. You can rest assured that we are taking this seriously. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”
Excellent
"The best i love this "
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A+
"Website is very simple to use. Pleased with the products offered for a member credit. Checkout was easy"
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Not a great selection
"No good colors or patterns. No bright colors. Overall I’m really disappointed with the selection."
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A rep from Fabletics, LBTechstyle, has responded:
“Hello J,
Thank you for sharing your feedback. We understand how important it is to find styles and colors that resonate with your personal taste. We're sorry to hear that the current selection didn't meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia”
Trying to cancel subscription
"Takes a bit to find where and how to cancel but I got to it eventually. Tried to do it through a chat. Now I get this is their job to keep you enrolled but as soon as I got to the end and was like “yes please cancel for the love of god, I was high af I guess when I signed up” I got a phone call and the chat went away. Now I guess I got to do it all over again.
Pants are great but $60 a month to be a member isn’t something I would have signed up for if it wasn’t for that lab grown sticky "
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A rep from Fabletics, LBTechstyle, has responded:
“Hello Timothy,
I’m sorry to hear about the challenges you faced while trying to cancel your VIP membership. It can be frustrating when the process isn’t as straightforward as expected, especially when you're in a hurry. I understand that you were aiming for a quick resolution, and it's unfortunate that the chat was interrupted. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
”
A rep from Fabletics, LBTechstyle, has responded:
“Hello Kimberly,
Thank you for your feedback. I’m glad to hear that you love the quality of our products and your overall experience, but I understand your frustration with the pricing and additional charges. Your comments about wanting clearer, all-inclusive pricing are valid, and I can see how that would impact your shopping experience. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
”