ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.85/5
Chance of future purchase:
3.87/5
Shipping & packaging:
3.96/5
Customer service:
3.93/5
Return/Replacement policy:
4.09/5
Featured Review


Verified
5/5

2024-12-25

Great experience

"Easy order. Very reasonable prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-12-25

User friendly app! Ordering is a snap!

"Eat to find what I’m looking for and smooth ordering process! Love Fabletics! "


Verified
4/5

2024-12-25

Nice Pants

"Enjoy the products and services you offer "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-25

I love this place

"The clothes feel so great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-23

I love Fabletics!

"The 80% off everything for new customers deal is wonderful, i’m even gonna get other family members to hop on the train! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-12-25

Obligatory choice …

"By being a member of Fabletics, you feel a mission to choose a thing per month or must be reminded to cancel before 5th of each month! If not, you must use all VIP tokens at the end of year before expiring!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-12-26
A rep from Fabletics, MLTechstyle, has responded:

“Hello Hamed,

I can understand how frustrating that must be. Feeling obligated to make a choice each month or having to remember to cancel before a certain date can definitely create a lot of pressure. It’s especially frustrating when you’re left with VIP tokens that you have to use by the end of the year to avoid losing them. You deserve a shopping experience that feels more flexible and less stressful. I hope things become a bit easier and more manageable for you moving forward. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.

Best,
Mary


Verified
5/5

2024-12-25

Sweat pants!

"It was easy choosing what I wanted! I can’t wait to get them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-12-25

Easy for the moment

"I will wait for the delivery to wrkte a better revie"


Verified
5/5

2024-12-25

Great deals!

"I have been shopping with Fabletics for many years now and they are always amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-12-25

Bait and Switch?

"I attempted to make an 80%of purchase this morning. I received a message from the site stating the my bank denied the purchase. Then, i went back for a second attempt later in the day, and was charged full price. Ironic that the sale price wasn't accepted, but the retail charge was?! I won't buy from here. "


Rep reply posted 2024-12-26
A rep from Fabletics, MLTechstyle, has responded:

“Hello Randi,

I can totally understand how frustrating that must be. It’s incredibly disappointing when you’re expecting a sale price and end up being charged full price, especially after you were told the purchase didn’t go through initially. It definitely feels unfair when things don’t go as expected, and I can see why you’d feel upset. I hope you find a better experience elsewhere that meets your expectations. You deserve to shop without these kinds of surprises. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.

Best,
Mary


Verified
5/5

2024-12-24

Exceptional!

"Very easy to shop and super deal with 80% off offer! For the exceptional quality of Fabletics products, the offer was way too good to pass up! Love Fabletics!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-12-24

Love Fabletics!

"I love your leggings the most. They fit perfectly and so comfortable!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-12-24

Online order

"Very user friendly website! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-12-24

Sold out!

"I finally settled on a selection that seemed worth using a member credit. Most items were sold out. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2024-12-26
A rep from Fabletics, MLTechstyle, has responded:

“Hello Amanda,

I’m sorry to hear that most of the items you were interested in are sold out, especially after you took the time to find something that felt like a good use of your member credit. That must be really frustrating. It’s disappointing when the options aren’t available when you’re ready to make your choice. I hope you find something else that works for you soon. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.

Best,
Mary


Verified
5/5

2024-12-24

Great products to choose from!

"Quality looks great but have not received yet…website was pretty easy to navigate…prices are on the steep side…unless on sale
Felt that shipping should have been free for a new customer
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases