"I love the quality of your products. So must so many others, because my faves styles are never available in my size. Very frustrating! "
"Super comfy and great quality clothes"
"The monthly membership was too much… don’t need that many clothes"
"La mejor ropa que he comprado en la vida "
"Wonderful prices. This is my 2nd time ordering. I have had my other 2 pairs of leggings for 4+ years. They are still in great shape. "
"Great scrubs - my favorite set, by far - and customer service helped me out a lot with some confusion regarding my account :)"
"Website was easy, hope the scrubs measure up to the hype"
"My first order was a breeze! "
"Excellent as always. Great website "
"Could be a simpler format for selecting mens pants."
"It was fine to find everything while I was on the website but it kept lagging, I had to load it again multiple time. Waiting to see how the stuff will fit. "
"It was great and I love the discounts "
"The website is horrible to navigate. Not user friendly and i found my self constantly backing completely out when trying to find a different"
“Hello John,
We're sorry for the frustration with navigating the website. We understand how important it is to have a smooth and user-friendly experience, and we regret that this hasn't been the case. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth”
"Placing my order was great. Waiting to see the quality of the products ."
"I ordered more. They arrived quickly "
"Customer service was quick to respond: however my package is still pending hopefully I’ll receive it soon "
“Hello Ashley,
Thank you for reaching out and sharing your experience with us. We understand how frustrating it must have been to sign up for a membership expecting certain deals, only to see prices change when you returned to shop again. We value your feedback and are committed to addressing these matters, so we will be sending you a private message shortly.
Best,
Allison ”
A rep from Fabletics, ZethB, has responded:
“Hello Maisthe,
We're sorry for the trouble you experienced with the website lagging. We know how frustrating it can be to reload pages multiple times while shopping. We appreciate your patience and your feedback as we work to improve the experience. We also value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.
Best,
Zeth”