Product & services pricing
4.01/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.13/5
Customer service:
4.11/5
Return/Replacement policy:
4.27/5
Featured Review


ResellerRatings
Verified
5/5

2025-03-23

Fabletics

"Fabletics is always so easy to work with! I will continue to order from Fabletics as long as my kids want their products (which will be forever, I am sure)!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
2/5

2025-03-23

Not the greatest experience for this company's reputation.

"Poor in store service when it came to returns, issues were with the handheld devices they use, they had to resort to using laptop and enlisting the help of an employee with tech experience and then it led to contacting someone else higher up by phone and me leaving unable to complete a return because the system had some error. I was in the store for 33 minutes total before I had to leave due to time restraints. Employees were nice enough but didn't really embrace the inconvenience for a customer and I felt awkward and that the issue was dealt with unprofessionally. Other customers were waiting to be served and it just added pressure to everyone. I will probably just cancel my membership next month as I feel if I keep purchasing online I would feel embarrassed to go in the same store to return anything long term. I want to be able to purchase knowing I can return an item hassle free. Manager even told me it's good experience for her as it was an unusual occurrence, that doesn't make me feel good as a consumer. Embarrassed. I did place an order today, probably my last. Other issue is the tariff - no other store charges this to my knowledge so it's really like paying higher tax. Sweetie pants needs to get organized, sorry I have to write this review."

Pricing of products and services
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Rep reply posted 2025-03-24
A rep from Fabletics, KIdongtechstyle, has responded:

“Hi Julianne,

We’re truly sorry to hear about your experience in our store and fully understand your frustration. It’s sad to hear that the return process was not only inconvenient but also left you feeling uncomfortable and unvalued as a member. We sincerely apologize for the technical issues with our devices, the lack of immediate resolution, and the pressure you felt from other waiting customers. Your time and trust are incredibly important to us, and we recognize how such an experience can affect your perception of our brand. Our Member Services team will contact you via email shortly to assist you.

Best,
Kim”


Verified
5/5

2025-03-23

I haven’t try it yet but it has to many goods reviews .I just passed my CHHA curse so soon I’m going to work and I need scrubs

"Great and a great price for 2 pieces .Thank you so much I cudn’t buy before "

Pricing of products and services
Likelihood of customers making future purchases

Verified
3/5

2025-03-23

Mixed results

"I was only somewhat satisfied with Fabletics business model and offerings. Some of their sales are phenomenal, but what I realized is that the quality, especially when it comes to zippers, it’s just average. I also discovered that as a member, it was not uncommon for the merchandise that I wanted to buy for a particular month did not have my size. For that reason, I have decided to cancel my membership, but some of the articles, especially the sweatshirts, seem to be good quality."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-03-24
A rep from Fabletics, KIdongtechstyle, has responded:

“Hi Derrick,

We truly appreciate your feedback and understand your mixed feelings about your experience with Fabletics. It's great to hear that you’ve enjoyed some of our sales and found certain items, like the sweatshirts, to meet your expectations. We’re sorry to hear, however, that the quality of other products, particularly the zippers, didn’t meet your standards, and that you’ve faced challenges with size availability as a member. Our Member Services Team will get in touch with you right away.

Best,
Kim”


Verified
4/5

2025-03-23

"Good website. Easy to maneuver."


Verified
5/5

2024-05-05

Love Fabletics

"They have awesome clothing. Would recommend to anyone. Washes beautifully and doesn’t shrink"

Pricing of products and services
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Rep reply posted 2024-05-06
A rep from Fabletics, Chad A., has responded:

“Hello Charlotte,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. We hope you will always have a wonderful experience with us in the future.

Best regards,
Chad


Verified
1/5

2025-03-23

Vip credit

"Trying to use vip credit and won't let me"

Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2025-03-24
A rep from Fabletics, KIdongtechstyle, has responded:

“Hi Gisele,

We sincerely apologize for the trouble you're experiencing while trying to use your VIP credit. We understand how frustrating it can be when things don't work as expected, especially when you're looking forward to enjoying the benefits. Our Member Services Team will be contacting you right away.

Best,
Kim”


Verified
3/5

2025-03-23

Difficult website to order from

"Difficult website to order from"

Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2025-03-24
A rep from Fabletics, KIdongtechstyle, has responded:

“Hi Steve,

Thank for your feedback! We understand how frustrating it can be to navigate a website that makes ordering difficult. Your time and effort are valuable, and we sincerely apologize for any inconvenience you’ve experienced. Our Member Services Team will be contacting you immediately.

Best,
Kim”


Verified
5/5

2025-03-23

so good

"it is so good I love fabletics it is so goos "

Pricing of products and services
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Verified
5/5

2025-03-23

Awesome deal

"Thank you for a Great deal"

Pricing of products and services
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Verified
5/5

2025-03-23

Love Fabletics

"Getting back to working out again. Was in a bad car accident and broke my neck 2.5 yrs ago. Love this product!!"

Pricing of products and services
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Verified
5/5

2025-03-23

perfect

"Love the fit, fanbric, and buying experience"

Pricing of products and services
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Verified
5/5

2025-03-23

Love Fabletics!

"Fabletics has amazing options, strong and well made materials that last after hundreds of washings, and exceptional design! I can't wait to go to the gym in my new workout clothes!"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2025-03-23

Very informative articles

"Persistence pays I’ve always received advertising from Fab but really wasn’t interested in ordering anything until today "


Verified
4/5

2025-03-23

Slow Website

"I love Fabletics, but almost didn't purchase anything because the website kept crashing during the process of selecting items."

Pricing of products and services
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Overall product shipping and delivery process