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Product & services pricing
4.02/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.16/5
Customer service:
4.15/5
Return/Replacement policy:
4.30/5
Featured Review


Verified
1/5

2025-04-02

Horrible

"I was unaware that they would deduct a fee from my account to be a member "

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Courtney,

We're sorry for the confusion and frustration regarding the membership fee. We understand how important it is to have clear communication about fees, and we regret that this wasn’t made clear to you upfront. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”


Verified
4/5

2025-04-02

Good product

"It’s frustrating that sizes are often sold out. The product is good quality."

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Verified
2/5

2025-04-01

wrong size

"I ordered the correct size but what I receved was the wrong size. I couldn't exchange it without going into a local store so I had to retrun the item (by email) and order the correct size again."

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Robert,

We're sorry for the inconvenience of receiving the wrong size and the difficulty you faced when trying to exchange it. We understand how frustrating it can be to deal with this, especially when you expected the correct item. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”


Verified
5/5

2025-04-01

Great deals, but outrageous monthly fee, but no slimy tactics and easy to opt out.

"Great deals, but the monthly fee feels steep…especially when it’s just for discounts on already overpriced clothes. That said, the savings still beat what you’d pay for moderately priced athletic wear elsewhere, so it felt worth it. I also appreciated the lack of shady sales tactics. The site was refreshingly transparent about how to skip the monthly charge, with clear instructions that were easy to find (something rare in a world of hidden fees and tricky opt-outs).

I did run into a small snag, which turned out to be a blessing. The site explained the skip process so well that I didn’t realize new members get their first month free, so thusly, when I tried to skip, the option was grayed out. Luckily, customer service was excellent. After a brief chat with a bot, I was quickly connected to a real person who answered my question before I even asked and let me know that I couldn’t skip because it was already free! It was one of the smoothest support experiences I’ve had.
"

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Verified
3/5

2025-04-01

I love the fits, hate the fees

"I go back and forth cancelling my membership all the time cause it's a good deal until you get to the fees, especially now that there is a tariff fee...just not worth the price anymore, especially since the price went up!"

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Mary,

We're sorry for the frustration with the fees, especially the new tariff fee, and we understand how it can make the membership feel less worthwhile. We appreciate that you love the fits, but we know how important it is for the overall value to feel fair. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth


Verified
5/5

2025-04-01

Great clothes.

"I love the new materials. I was a member before but I canceled cuz I couldn't get a good fit. The new structure is so much better. Even tho I have gained weight and I'm older now I can still find things to wear. The quality is great and the perks are even better. I love being a Gold VIP member!!!!"

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Verified
5/5

2025-04-01

Comfortable and great quality

"Fabletics clothing is impressive! I’ve been wearing the same Fabletics shorts for running and workouts for five years, and they still look great. They’re far more durable than another well-known brand I tried —those shorts cost three times as much and started falling apart after just over a year."

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Verified
3/5

2025-04-01

No order confirmation

"I found the checkout process frustrating and still haven’t received any order confirmation despite the PayPal authorization "

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Becca,

We're sorry for the frustration with the checkout process and the lack of an order confirmation. We understand how important it is to receive clear confirmation after making a purchase, especially when you’ve already received PayPal authorization. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”


Verified
1/5

2025-04-01

Complicated VIP processes

"So complicated to cancel and not clear about that"

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Jourdan,

We're sorry for the frustration with the VIP membership and cancellation process. We understand how important it is for things to be clear and easy to manage, and we hear your concerns about the complexity. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”


Verified
1/5

2025-04-01

Not happy at all

"There’s a day o items Why offer them if there is a hold on production. It doesn’t make sense "

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Christie,

We're sorry for the frustration with the availability of items and the confusion around production holds. We understand how disappointing it is to see items offered but unavailable due to production delays. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”


Verified
5/5

2025-04-01

I enjoy shopping Fabletics.

"It was great.
Sometimes Fabletics prices may be a little overpriced, but the quality of their clothes is great.
"

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Verified
5/5

2025-04-01

Perfect

"So far so good. Highly recommended "

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Verified
1/5

2025-04-01

Dishonest Advertising

"The website advertises a new VIP Member offer of $10 for shorts and $19 for pants. In reality, it is $10 for one pair of shorts and $19 for one pair of pants. Any additional items are not covered by that offer and the website does not make that clear enough, and it seems very purposefully done. "

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Verified
5/5

2025-04-01

Excellent

"Great website! Easy to shop and find great deals."


Verified
3/5

2025-04-01

Membership Concept Value

"Good quality clothing. The membership concept is a good idea, but only has value if you buy clothing every month. There isn't enough options for me to justify the monthly fee. I wish you could bundle items into a single credit to get the value. To get full value the member pricing, you would have to spend quite a bit for the savings to equal or be worth more than the monthly fee. I don't feel it is worth it."

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Rep reply posted 2025-04-02
A rep from Fabletics, ZethB, has responded:

“Hello Rex,

We're sorry for the frustration with the membership value and the limitations you’re experiencing. We understand how important it is for the VIP membership to feel worthwhile and offer enough options to justify the monthly fee. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth”