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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
4/5

2020-12-30

Creative creature

"The only thing that would help customers buying berry branches is to have the size of the berry listed. Otherwise, this is a great site to obtain crafts for your creations"

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Verified
5/5

2020-12-30

Great site for hard to find items.

"This is the second time I have purchased from FDC. The first time went so well I came back! Super fast response on the Live Chat, fast shipping too. I have a hard time finding craft items in my small town. FDC has various sizes and styles of things I use. Love it!"

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Verified
4/5

2020-12-30

THIS IS MY FIRST TIME,I WILL BE IN A MUCH BETTER POSITION WHEN I RECEIVE MY ORDER. HOPE ITS VERY SOON. REGARDS

"I ACTUALLY ENJOYED SHOPPING ON YOUR SITE FOR THE FIRST TIME. WAS JUST BROWSING AROUND FOR VALENTINE ACCESORIES AND CAME ACROSS IT. I ENJOYED THE WIDE RANGE OF ITEMS OFFERED AND PRICES TO SUIT EVERY POCKET. AS I MENTIONED EARLIER, I HAVE BEEN VERY DISSAPOINTED WITH OTHER DISTRIBUTORS WHO FAIL TO GIVE CHOICES, ESPECIALLY QUANTITY AND PRICE WISE, BUT WHO SHIP SMALL ITEMS IN HUGE BOXES AND AS A CONSEQUENCE FREIGHT CHARGES ARE SKY HIGH BY THE TIME IT GETS TO BARBADOS. SINCERELY HOPE THAT THIS WILL NOT BE THE CASE WITH THIS ORDER. THERE IS ALSO A PROBLEM WHEN ITEMS ARE TAGGED INCORRECTLY AS THIS DETERMINES WHAT LEVEL OF OTHER TAXES ARE CHARGED. PLEASE TAG MY ORDER ''FLORAL TOOLS AND ACCESSORIES'' , I DO A SMALL FLOWER OPERATION, SO THIS MAY BE JUST THE BEGINNING. LOOKING FORWARD TO FUTURE SHOPPING WITH YOU , AND WISHING ALL OF YOU A HAPPY AND HEALTHY NEW YEAR AND PLEASE STAY SAFE.REGARDS, YOUR NEW CUSTOMER , ME. "

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Verified
5/5

2020-12-30

Exceptional

"Great experience. Great product. I will re order again and again. "

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Verified
5/5

2020-12-30

Great products, great service!

"Always a good experience!"

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Verified
5/5

2020-12-29

Loved

"Liked the things I ordered so ordered more of same items plus more for gifts!"

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Verified
5/5

2020-12-29

I am a happy returning customer

"I bought from you many years ago and I have always been a satisfied customer!"

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Verified
5/5

2020-12-28

Wigs

"Very nice. I will be back "

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Verified
5/5

2020-12-28

looking for a plug in candle foe months!!

"Yea you had exactly what nobody else had!"

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Verified
5/5

2020-12-28

Always find what I’m looking for

"Very positive and so convenient "

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Verified
5/5

2020-12-28

had to talk to an empoyee twice to be able to give that review.

"I find the web site difficult to travel thru,,,,steps to follow not easily understood....but the products received have been as advertised. The sizeof minitures must be p;ayed attention to. I've been surprised upon receiving a couple of times....."

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Verified
5/5

2020-12-27

Easy to order and quick shipping

"Items are as pictured and include helpful measurements. Never had a problem with an order."

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Verified
3/5

2020-12-27

Good choices

"Easy to explore options and checkout "

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Verified
5/5

2020-12-27

Excellent customer service!!!!

"I've only just ordered items but I've never experienced such excellent and immediate customer service!










"

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Verified
5/5

2020-12-27

Craft a season any time of the year!

"A few years ago I purchased from Factory Direct but things happened in life and couldn’t craft for awhile, but this year I did and that inspired projects for next year in my favorite seasons and I could purchase things for all reasons and seasons! Thank you! "