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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2020-12-01

Awesome

"Everything I've ordered has come on time, undamaged and good quality. Ships fast.
"

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Verified
5/5

2020-12-01

"fast shipment, good quality"

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Verified
5/5

2020-12-01

Great quality. Well described.

"I've ordered a few things and am now ordering more. I am really pleased with how fast the processing/shipping is and the quality is terrific."

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Verified
5/5

2020-12-01

Very easy to order

"nice selection, good prices, efficient service."

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Verified
5/5

2020-12-01

My first choice for art/ craft supplies

"I have purchased many times from Factory Direct. The site is easy to navigate, has the products I am looking for and prices are good."

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Verified
5/5

2020-11-30

Good quality

"Always pleased with the products "


Verified
5/5

2020-11-30

Easy

"Ordering was pretty easy."

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Verified
5/5

2020-11-30

Great craft stuff!

"Very good stuff! Love the craft!!"

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Verified
5/5

2020-11-30

metal star

"Great selection and sizes."

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Verified
5/5

2020-11-30

Beautiful items, great online display, happy repeat customer

"I've bought from them for 5+ years and always enjoy the beautiful berry picks, artificial fruit, and other items. Excellent quality. Plus, Factory Direct Craft Supply has the best online presentation of several stores where I've browsed. Most items have pictures with a human hand for scale, plus dimensions listed. A few of my favorite items are discontinued after several years, but that's probably due to the supplier. Love FDC!"

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Verified
5/5

2020-11-30

Great "Woodland" Christmas Ornaments!

"Lovely bird ornaments , & great Selection :-)









"

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Verified
5/5

2020-11-30

Nice products.

"Wide variety of Christmas decorations.
"

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Verified
5/5

2020-11-30

Excellent Service, Product Quality and Delivery

"Excellent Service, Product Quality and Delivery"

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Verified
4/5

2020-11-30

Things needed

"Online order! Very organized item lineup!"

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Verified
5/5

2020-11-15

Love love love

"This is my fourth purchase from Factory Direct Craft in the past two months! I’m decorating my home and planning my wedding and their prices can’t be beat and customer service is like none I’ve ever experienced. One item came broken from the mail, and the mailed out another free with no questions asked. Will always shop here for sure "

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