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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2020-12-05

Great

"Very good service and good quality items."


Verified
5/5

2020-12-05

Great prices, great items, everything you need for the Christmas holiday. First time shopper and I’ll be back.

"Great prices, great items, everything you need for the Christmas holiday. First time shopper and I’ll be back."

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Verified
5/5

2020-12-05

Always wonderful products.

"I have purchased many items from Factory Direct Craft and have been very pleased. I hope to continuing and telling friends & family to do so also. Emma Kukla"

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Verified
5/5

2020-12-04

My wife wanted two 6” LED candles

"This looked like what she wanted..."

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Verified
5/5

2020-12-04

Great service and price

"Easy to navigate the website, great prices and quick service. Very easy to checkout "

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Verified
5/5

2020-12-04

Happy Customer

"Have ordered merchandise before and thoroughly enjoyed everything."


Verified
5/5

2020-12-04

Great products

"I really like factory direct craft. Its always as pictured, & arrives quickly."

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Verified
5/5

2020-12-04

Christmas Decorations

"Purchased ornaments can’t wait for them to arrive"

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Verified
5/5

2020-12-04

Thanks FDC

"Exactly what I'm looking for at the perfect price. This is a very easy web shopping experience. Christmas wouldn't look the same without FDC. "


Verified
5/5

2020-12-04

Great service

"Have ordered several times. Always received order in a timely fashion. Thank you for your many hard to fine craft supplies."


Verified
5/5

2020-12-04

Love the selection and ease of web site

"I have ordered from Factory Direct on several occasions and have always been pleased with the products and service."


Verified
5/5

2020-12-04

I have never ordered from your website before but will do so in future as I stock up inventory for my new venture.

"I was thrilled to find a particular wood shape on your website---I have been trying to find it or at least something similar for the past 2 years. Please let me know if you also handle custom orders. Thank you! "


Verified
4/5

2020-12-04

Great product, good company

"The popcorn garland looks very real. It has made this wonderful tradition so much easier.it came quick and easy:) "


Verified
5/5

2020-12-03

Thrilled with first time purchase

"Site easy to use. Efficient delivery. Great prices. Great quality wood cut-outs for wood burning and acrylic paints. Buying a second round! "


Verified
5/5

2020-12-03

Great

"Had just what I was looking for .I had looked and your site was the only one that had what I was looking for"