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Product & services pricing
4.50/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.16/5
Customer service:
3.87/5
Return/Replacement policy:
4.02/5

Verified
5/5

2020-12-10

Pearls

"I Loved the look on my tree, I just didn t order enough"

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Verified
5/5

2020-12-10

Christmas cardinal clips for Christmas tree!!!Love them...Ordered more!!!

"Ordered cardinal clip on's for my Christmas tree!!!Love them!!They have replaced the red bows.."

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Verified
5/5

2020-12-10

I was very pleased with the quality and prices on my first order a couple months ago. I have now placed my third order and many more to come

"Items arrived in reasonable time and undamaged!"

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Verified
5/5

2020-12-09

Five Star company

"Great pricing, quick shipping"

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Verified
4/5

2020-12-09

First time ordering

"Fast and easy. I hope the delivery is as quick."

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Verified
5/5

2020-12-09

Repeat customer

"I have ordered many items. I return because items are as described, good quality, and reasonable price."

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Verified
5/5

2020-12-08

Speed and Quality Are Important

"I keep going back to Factory Direct because they are consistent in both the quality of their doll house miniature products and their delivery speed. When you are in the middle of constructing or furnishing a doll house, having to wait weeks or often months to receive what you've ordered and paid for is a real downer. When I order materials from FDC not only do they arrive within a reasonable time period but also match the description on its site. No disappointments. Always excellent service."

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Verified
5/5

2020-12-08

Great products, and good variety for all crafting.

"I am just a novice crafter trying to keep busy in this pandemic year. All the products I received have made crafting easy for me. It is hard to shop these days, so glad to find this website!"


Verified
3/5

2020-12-08

Frequent customer

"No sales on Christmas items.slow deliveries!"

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Rep reply posted 2020-12-08
A rep from Factory Direct Craft Supp, Redacted, has responded:

“Thank you for your feedback, Elizabeth. Due to COVID-19, our shipping times are a little slower than normal. We are currently working with smaller crews to keep everyone as safe as possible, while getting orders shipped asap. We appreciate your patience and understanding during this time.

Regarding Christmas sales, we always recommend signing up for our emails so that you’re first to be notified of all clearance markdowns and coupon offers.

Thank you again for choosing to shop with FDC!
Jessica McKendree”


Verified
5/5

2020-12-07

Great Products

"Best place for everything."

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Verified
5/5

2020-12-07

Metal Ceiling Tiles

"Excellent prices, product and service"

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Verified
2/5

2020-12-07

Slow shipping loosing interest

"Slow shipping bummer of experience "


Rep reply posted 2020-12-07
A rep from Factory Direct Craft Supp, Redacted, has responded:

“Thank you for your feedback, Kimberly. Due to COVID-19, we are currently working with smaller crews to keep everyone as safe as possible, while getting orders shipped asap. As soon as your order ships, you will receive an email with your tracking information so that you may follow you package's journey. We appreciate your patience and understanding during this time. Thank you again for choosing to shop with FDC!”


Verified
5/5

2020-12-06

Great prices! Quality of products Great! Just wish shipping was a little faster!

"Everything was perfect, just a little too long in shipping time."

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Verified
4/5

2020-12-06

items are realistic

"I was pleased with the products I received"


Verified
5/5

2020-12-05

Berry garland

"I LOVE this garland. No mess, no glitter, just beautiful!"

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