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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2016-09-01

Good experience

"Purchased a permanent AC filter. Arrived promptly, packaged well. Satisfied with experience. "


Verified
5/5

2016-08-31

Happy First Customer

"My first order from Factory Direct Filters was a great experience. Great prices, easy ordering and quick delivery. You can bet I will be recommending Factory Direct Filters to my friends."


Verified
5/5

2016-08-31

"Happy with purchase.quick delivery , item shipped as described. "


Verified
3/5

2016-08-31

"too long of wait, for delivery"


Verified
5/5

2016-08-31

fast and accurate

"that says it all - it works for me"


Verified
5/5

2016-08-31

Great company

"Great service and they stand behind their products. I ordered almost $100 worth of filters and got the size wrong. They took them back with no questions and refunded my money. I wasn't even charged for postage. "


Verified
5/5

2016-08-30

"fast shipping. sent wrong filters and quickly replaced them with correct filters and we were told to donate the wrong filters and not send them back. made us happy that they wanted to donate the first shipment."


Verified
5/5

2016-08-30

"I received exactly what I ordered in a timely fashion"


Verified
5/5

2016-08-29

Love it!

"Extremely fast service. Get exactly what you ordered! Will order from you again."


Verified
5/5

2016-08-29

"Quick, no trick, just a click click !!! Thanks much!"


Verified
5/5

2016-08-28

Fast and easy

"Finding the product I needed was quick and easy. Combined with quick shipping made the shopping experience great. "


Verified
4/5

2016-08-28

Factory Direct Filters.Com

"Factory Direct as usual dd an outstanding job. Easy order entry prompt shipment. This time though delivering carrier slightly damaged the carton and caused minor but obvious damage to one of the two contained filters. One side cardboard outer frame creased but usable and not sufficient for formal complaint.
AEW
"


Verified
1/5

2016-08-28

Price was fine, did not arrive on time - even when I called to confirm

"Not pleased. Order shipped after I was assured they would have already arrived. My filters were not plastic wrapped and because they arrived after I left of vacation the filters box was ruined and filters compromised. "


Verified
5/5

2016-08-28

Quick and accurate

"They got the filters I needed and even reflected that they were the replacement for the specific filter my HVAC uses, as it is an unusual size that can't be found in a store. Thanks for making it easy!"


Verified
5/5

2016-08-28

"Thank you th Ed ordered online quick and easy."