"I emailed customer service to get an eta on my order. I received a response within a few hours. The company was experiencing high demand and apologized for the delay. I received my order within a week of my email. I was also promised a 15% discount for my wait. Good job customer service."
"Very quick and easy resolution!"
"Couldn't be more thrilled by how fast we got our filters. The price, even with shipping, beat Amazon Prime. We will definitely be ordering more when it's time."
"Quick shipping but the shipping company did a number to one of the boxes and the filters came in pretty well destroyed. Contacted the company and they immediately sent out replacements and all came in good this time. Could take a star off but they can't control the shipping company and they made it right for the customer anyway. So excellent all the way."
"These are reorders. I have been pleased in the past. The price and delivery service is good."
"On top of business , reliability "
"I was told I would probably get my order by 8/15/16 it came a lot earlier than that and my new washable filters are doing their jobs. My husband was so proud of me finding these filters, he is the one that looks after the a/c and I am the one that uses a computer and that makes a great team!!!"
"Every thing was good i couldn't ask for anything more your all done a great job thanks."
"Ordered a dozen filters. So far so good."
"Best prices on line and super fast delivery. I selected free delivery and it arrived within 4 days. Great filters, they are made from quality materials and are not flimsy at all."
"I like having a years supply of filters on hand to change one out every month and I feel the filters are a good value- the shipping boxes however could be improved a little as both my orders have shown up with big holes in the side of the box -but thats my only concern."
"good exchange for my dollar"
"The custom filters I ordered are a perfect
Fit. Our new AC unit takes an odd
Filter size. "
"I called 10 days after online purchase after I hadn't received the product. I received no notification about it being on back order or anything. After a moderate hold time on the phone, I was notified that there was a delay on the order, but was provided no further details. Got it two days after that - no big deal. Got what I ordered. Should have been notified of delay, though. Thanks!"
"The website was easy to use. They had stock and acted quickly. The post man brought it yo my door."