"Not much to tell. I ordered filters; I got filters."
"Product arrived over a week later than the date stated on the order confirmation. I was not notified of the delay. Filters were slightly damaged even though the box they were shipped in was not damaged."
"Very simple. I ordered and you delivered and with in 2 days"
"As of yesterday it has been 2 weeks since my order. I have yet to receive it. Their website site says free shipping but does not give me a tracking number.
This was the second time that I have ordered from this company. The first time that I ordered from them I received my order 1 day after they shipped it. "
"Love the discount and fast shipping"
"Excellent customer service and very professional. Please add one more star from me!
I think it is even way better if you can find more reliable and more dependable courier services to deliver your filters to maintain your excellent company's reputation with on time and accurate delivery.
"
"We purchased a new home recently. The heating and air system was installed three weeks prior to our taking ownership.
They used one of the least expensive filters and it appeared to be shredding.
With the excellent experience that I have had with factory filters I placed my order and in a timely manner they were delivered.
A sigh of relief!"
"No expected delivery date and it's been 2 weeks. They have contacted me only after I contacted them and they are giving me a 10% discount which is very nice, but my filter is a very uncommon get size and I need them ASAP as I can not buy them in a store. "
"ORDERIN WAS EASY HOWEVER, i ORDERED THEM JUNE 30...........HAVE NOT BEEN RECEIVED YET
"
"Easy to order online. Shipped quickly to my door."
"Friendly customer service, extra discount ordering in volume, super fast shipping. First time using non-metal reinforced filters...We'll see how they hold up..."
"Just got a new HVAC system, very happy with the new system! We have always been faithful changing our filters often, so I was disappointed to find the new filter size was not going to be easy to find. Our AC man recommended online and I was very happy that I found your company. Thanks, and will continue to use FDF for our filters."
"Very user friendly, great service....."
"The Air-Conditioning Filters from Factory Direct Filters arrived quickly and were packaged well."
"Good product, great price and prompt delivery. Keep it up!"