"I have purchased from both Store and internet,I like doing both. But if I see something ,as I have in the past, online it is easier to purchase that way. Saves me from going the 10 miles to the store."

"Considering that I am not really computer savvy, it was easy for me."

"I could not finish my transaction because the review order button would not take me to complete the transaction (step #3) it kept coming back to the same page deleting my credit card # and I had to do it several times and was not able to place the order. the billing address and shipping are the same therefore I checked that button off however my zip code starts with a zero and that number was omitted from the ship to address line."

"could not get my rewards to show. wish the print and photos on site were larger."

"id tags in shoe should lead you to the shoe"

"i dont know really annoyed and loyal customer but this stinks and these sizes werent in store so not sure if they will fit or not. just annoyed"

"poor - survey tooooo looooonnngggggg"

"I don't mind answering the survey. But can you make it shorter."

"Great web site... I will be visiting a store today"

"I mostly purchase in store because the staff is always so friendly and helpful in both locations we go to."

"I always have a good experience when I go to Famous foot wear. I work across the street from Famous Footwear at Wal-Mart and to tell you the true Wal-Mart shoes I don't like but Famous Wear I love the shoes and boots some times I even order them to be sent to my house and the sale people are so friendly. I don't mind asking them questions b/c they don't treat you like you are bothering them."

"Great range of offerings. Great prices."

"Very happy with Famous Footwear store and on-line. almost always find what I want or can order and receive it quickly."

"I should be able to buy a product and have it ready for pickup with the option to return at a store. I but Florsheim shoes or Bass. Good quality but I want to look them over and make a final choice in person at your store."

"It was ok - just couldn't find what I had found before."