"Smooth transaction.Laser for Ruger LC9, Installation was easy and price was right.Will buy from them again."

"Fair pricing. Good presentation of products on their website. Fair visibility on shopping comparison sites. Would definitely buy from them again."

"The only problem I had was the way the product was shipped. I ordered (4) small, 50 round boxes of ammo. (2) of the boxes were opened and ammo was loose in the box. Also, there was no packing material so everything was loose and rolling around the inside of the box!!! Possibly dangerous????

Very POOR quality control!!!!"

"I purchased a 12ga. NCStar boresight laser to BZO my shotgun, easy peasy. The transaction with FedTacticalDirect.com went smooth, I received my product on time, and I am pleased with their service, I will do business with them again in the future.

Bob"

"The products were amazing at an amazing price. Ohh and it all shipped incredibly fast - took three days. I highly recommend them, I know I will be purchasing more from them in the near future."

"Haven't tried out the cmmg conversion kit yet but fed tactical had the best price for it..shipping was fast..i would definitely do business with them again."

"Spectacular! By far the best prices and extremely impressive service!"

"Great prices and fast services"

"Ordered a stock from them a week ago (website said they have 3 in stock). Within a minute I get notifications in my e-mail that they've put a hold on my money. All seems to be going well.

I get an email a few hours later saying the item is not in stock so my order has been canceled a voided. Fair enough, though I'm not sure why it said it was in stock in the first place. I write them back saying I hope I get my money back just as fast as the hold was placed on it. I get very short responses saying, among other thins, you will get your money back in 1-2 days.

3 days later the "pending" charge in my bank actually posts. I write them back and get short/rude responses saying things like "We did what we had to do". How does this explain the situation? Does that mean I'm getting my money back or not?

5 days later I am still looking at my bank statement, and no charges are pending/posted from FEDtactical saying I'm getting my money back.

I tried ordering the same stock from another company who also ended up not having it in stock. They were EXTREMELY helpful and nice about explaining the situation. They were also able to immediately refund my money... why can't FEDtacical do the same? Why is it 5 days later and I still don't have my money back!?

Will not do business with them again.


*Update - in response to FEDtactical reply*
-I've contacted my bank (Chase) and talked with several representatives who checked to make sure there wasn't something on their end. There is NO indication on their end that you've refund my money.

I'm going to make one more attempt to contact this retailer. If it something on their end and someone didn't do something right, then that's fine. If not, I've been advised by Chase to file a fraud complaint, which I fully intent on doing.

And yes, you obviously have a long line of good reviews. But someone has dropped the ball here on some level. All I'm asking is you fix the problem and refund my money."

"Very prompt service, notifications, and delivery. Product was just what I wanted and expected. Very pleased with the site and product overall. Will certainly do business with them in the future. "

"Very good , items were as described and very fast shipping"

"Second Order With Fed Tac now. I have really liked there prices and fast service. I will continue to order from them as I need things :)

First Order:I had a good experience. I searched for the parts I was looking for. I did find them at Fedtac and for a good price. Order went smooth and delivery came in. Very happy with parts. Will most likely order from FedTac again."

"Simple, straightforward transaction. Got exactly what I wanted, and the item was shipped very fast. Overall price was good."

"shopping was easy and intuitive!
Delivery was fast!
and accurate.
what I liked was when the product was not in stock, they advised you when it was back in stock. Very helpful"

"The Magazines really are worth only $13 as they don't even fit my Para Ordnance Gi 45. They are actually too big in diameter. But the biggest dissappointment was the Ammo. No quantity per box in the listing, stuff I usually buy on Cheaper Than Dirt that is 50 rounds per box. But from Fedtactical they came 20 rounds per box. When I contacted them I was referred to Federal Manufacturing. They have yet to return my call. But honestly the listing needs to be changed and Fedtactical should have offered some sort of return or refund in my opinion. Thanks for your time, GOD bless, Michael."