ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-06-01

"Great fast service at the right price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-29

"Fast shipping and the order was filled perfectly. Thank you for a smooth transaction. Will order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-28

"Good prices and fast service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-27

"Great prices, including shipping. Very fast processing times. Within a week of being notified that a product was back in stock, I had received my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-25

"First class service! Delivered on time, complete and as promised. Does not get any better than that! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-23

"Product as advertised. Lowest price I could find. Great vendor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-05-23

"Low price and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-22

"After several orders, I find pricing to be consistently low and shipping is done in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-21

"Customer service very helpful and resolved my problem quickly. Product had a great price and arrived very fast. I will be ordering more from fedtacticaldirect.com in the near future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-21

"FedTactical had the lowest prices and delivered on time. However,
their insurance and shipping options don't leave the customer w/ the
best choice, at times. Basically, the customer needs to buy more than
one item to make priority shipping cost effective. If, you are
purchasing a single item, it might be best to shop around for another
vendor that does not add insurance and a premium shipping fee. For
instance, I'm currently looking at a Weaver scope mount. FedTact has
the lowest price, compared to Amazon, until you add in their insurance
and premium shipping, then Amazon's free shipping and no insurance fee
beats FedTact. I will shop FedTact but with some savviness......
"


Verified
4/5

2012-05-19

"They have very good pricing on their items. I have yet to experience their customer service and shipping competence. One thing I DO NOT like is their ordering system. If you choose to pay via paypal. They complete the transaction and you have to manually cut and paste your order number and invoice price to a completely different "parent" site that is linked to their paypal account. This is clunky and unnecessary. Paypal makes it very easy to integrate into your own website. I have done it many times myself. This seller should work harder to make paypal payments more fluid and closely integrated with their site.

I can see some more skeptical buyers abandoning payment if they are presented with the current workflow.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-05-16

"Excellent. They gave quick responces to my email requests. My shippment arrived within 5 days."


Verified
5/5

2012-05-15

"I cannot say enough about the quality of service from Fed Tactical; my order was processed and shipped the same day and I received it two short days later."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-15

"awesome prices quick shipping and great quality products highly recommended"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-15

"Ordered a product, tracked through UPS, supposedly out for delivery 4 days in a row, have not received it. UPS says contact shipper, called twice and left messages, tried to use e-mail system three times using three different computers and system does not work. Tomorrow I am going to PayPal resolutions to try and get my money back. I realize this is probably UPS losing the item, but I am finding it impossible to get resolution or get in contact with Fedtacticaldirect.com.

UPDATE, Owner called me and it appears that I was wrong and apparently they have been trying to contact me. I still cannot find the phone message, but I believe him. VERY impressive. I still don't have my item, and it is really UPS's fault, but I now know that Fedtacticaldirect.com is doing their best.
LAST UPDATE No Joy on my item, but Fedtacticaldirect is doing their best. My final word is this, It would have been easy to just refund my money and get rid of the problem, but Fedtacticaldirect instead focused on trying to get me the product. From now on, no matter how this works out, I will check out Fedtacticaldirect first for my firearms needs.
Out,
Randy B.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A