"I ordered three filters and all were defective."
"Excellent service. Very good price for the filters I use. Return process was very good on a damaged filter I received."
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
"I had a problem with one of my filters, and wrote about it in my last review, thought no more about it. This morning got a call, from Alexis from public relations, and now I have a new filter on the way, to replace the one I had a problem with. Now that is service, and standing by your product. I will always be getting my filters from them. Thanks, as I had no idea that I would receive the call, because I would not have sent it back, as shipping would be cost prohibited, and they did not want it returned, so problem solved, again Thanks, Jim Howell "
"Decided to give Fast Filters a try. When I ordered a filter for my Amana fridge, I continued to repeat the model number and necessary info needed for Fast Filters to send me the proper filter. After repeating myself the lady who took my call said I "got it" and no other info was needed. Are you sure I ask her? Oh yes, it's a common brand. So after waiting several weeks for a filter that I could of bought from the corner hardware store for the same price. it arrived and no ****! it's completely the wrong filter. I ask Fast Filters to return my money, they instructed me that once I take the time to package it, and mailed it back, and they received it, only then would they send me a refund! That 's been a month, and still no refund.
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“We are so sorry about that mishap! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”
"Ordered water filters for refrigerater"
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! Please email me at asia@filtersfast.com to further discuss how we can create a better experience for you.”
"Only issue was a web problem placing order, took several time, otherwise great"
“We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”
"Always pleased with my purchase "
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! If you have any suggestions on how to improve upon your experience please feel free to email me at asia@filtersfast.com ”
"During the searching period to find the right filter and during the purchase detail pages, the website would give me an error screen. I would either have to refresh or go back. It was very annoying but atleast the entered info did not reset or go blank."
“We are so sorry about that mishap! I will have our Web Development team look into this. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”
"Had to keep doubling back to complete order."
“We are so sorry about that mishap! I will have our Web Development team look into this. Thank you for choosing FiltersFast!”
"I love ordering my refrgrator filters from FiltersFast. The price is reasonable and the "
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
"I like that you record my previous orders so I can reorder easily and quickly"
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
"Have had no problems with this site. I love their prices and the quality of the products."
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
"I had a real problem between the bank and your site ordering filters. I am not sure it was the banks problem or yours"
“We appreciate your feedback! Please feel free to email me directly at asia@filtersfast.com to further discuss your experience and how we may assist you. Thank you for choosing FiltersFast and for leaving us a review.”
"easy to use and free shipping."
“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
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“Thank you for choosing FiltersFast and for leaving us a review. We appreciate your feedback! ”
A rep from Filters Fast, FiltersFastOwner, has responded:
“We are so sorry about that mishap! I will have a Customer Experience team member reach out to you to resolve this issue. Please feel free to email me at asia@filtersfast.com if you have any more questions or concerns in the meantime. Thank you for choosing FiltersFast and allowing us to resolve this issue for you.”