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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-24

"It was quick and came in excellent condition."


Verified
5/5

2013-10-24

"The sauce I ordered has been hard to find at a good price, so I asked for each precious bottle of the sauce to be individually wrapped to prevent breakage in shipping - AND THEY WERE!!!
Five Stars! thank you!
"


Verified
5/5

2013-10-22

"No issues. Very satisfied with service and prompt responses and delivery."


Verified
5/5

2013-10-18

"Quick, fast and in a hurry. :)"


Verified
5/5

2013-10-18

"Editing this review because I was actually contacted by FireCraft about this order after I wrote my initial review. My phone was acting up when they called and they took the extra step to email me in order to get another number at which to reach me.

I called them back and they were very clear about my order, why it had been backordered and what my options were. Unfortunately it looks like I'm not able to change my original 2 star rating.
"

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Verified
5/5

2013-10-17

"Fast, very helpful and knowledgeable service. Product as expected."

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Verified
5/5

2013-10-09

"Very fast delivery everything was as order."


Verified
4/5

2013-10-07

"Only reason not to give five stars was a notice that the item I ordered was a few weeks out from shipping would have been nice. Otherwise once I contacted them to inquire about my order and modify it, service was great. Firecraft responded promptly and shipped my order the same day. I would order from Firecraft again but they should communicate any delays in shipping."


Verified
2/5

2013-10-01

"Ordered 2 bags of pecan wood, only got 1."


Verified
5/5

2013-10-01

"The service from this company is outstanding!"


Verified
5/5

2013-09-30

"Quick delivery,???? saves me from having to travel 45 minutes to the local store that carries the brand. We'll being doing business again. Time to get my grill on!????????????"


Verified
5/5

2013-09-29

"High qaulity wood, fast and cheap delivery. "


Verified
5/5

2013-09-24

"The order was easy, fast and delivered expediently. Thanks"

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Verified
5/5

2013-09-23

"Everything was great. Our order came in just one day since we live in West Chester near Firecraft. Thanks!"


Verified
5/5

2013-09-23

"Very helpful costumer service. When I called about a problem they fixed it immediately. It's nice to see they understand the meaning of costumer service. Thank you I will be purchasing from you again. "