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0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-18

"Great products and prices."

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Verified
5/5

2013-09-17

"Very helpful customer service and delivery came 1 day early."


Verified
2/5

2013-09-16

"HAve not received my order yet."


Verified
3/5

2013-09-11

"Didn't know that they didn't have item. After I ordered and submitted payment, they informed me they couldn't get the item from their supplier. Needless to say I was very disappointed! I do realize these things do happen, but they shouldn't say IN Stock when they actually don't have."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-10

"Great service. Usually ship within 24 hours. "


Verified
5/5

2013-09-10

"Great website with great prices ! Very easy to navigate the website !
I got exactly what ordered in just a few days … shopping Firecraft couldn't be easier !
"


Verified
5/5

2013-09-06

"Just what I ordered- delivered fast and intact!"


Verified
4/5

2013-09-05

"ordering was quick and easy, but then I got an email later that said the item I ordered was out of stock and we could not get it for a week or so.

a bit disappointed in this delay...
"


Verified
5/5

2013-09-05

"The item was on backorder and scheduled to ship early September. I changed my mind on the purchase on 8/31 and had no issues canceling the order. Thanks"


Verified
5/5

2013-09-03

"shipment arrived one day early, great service"


Verified
5/5

2013-09-03

"Prompt delivery good pricing VERY SATISFIED THANK YOU!"


Verified
5/5

2013-08-29

"On-line purchase was easy. Price was best I could find. Delivery in 3 days. "


Verified
5/5

2013-08-26

"Quick delivery, packed well and ordering online was easy. We haven't used the product yet because it was a gift for my husband's birthday which is just today. "


Verified
5/5

2013-08-26

"Orders are always delivered in a timely and accurate manner. I will comtinue order my cooking pellets from them."


Verified
5/5

2013-08-25

"Service above expectation."