"easy order fast delivery. will order again "

"For someone who always has problems when they order stuff online. I was very pleased that I got exactly what I ordered."

"I placed my order on line. Website was easy to navigate. Received my delivery and had smoke going within the hour. Will be smoking some meat tonight. Great service too."

"im from chicago and ive never any sauce as good as this and ive tried a lot. thank you bill kennedy"

"Got what I wanted and they shipped to northern Saskatchewan Canada in under a week!!!"

"Customer service is excellent. Shipping is fast. The charcoal for our smoker burns clean and long. "

"Very good experience and timely delivery"

"Good price and fast delivery"

"Great quick free shipping. And the merchandise was as advertised. "

"I ordered a FireCraft pellet grill and a couple of other items on Sunday evening, by Wednesday, the grill was at my house and I smoked some salmon that evening. The grill assembly directions could have been a bit better (one misstep in the assembly required a do-over), but all-in-all its was easy. It's now the following Sunday and I just finished a full day of smoking -- a brisket, followed by salmon, asparagus, and grilled hot dogs (we had company :).

One of the the items in the original order (a bag of pellets) was back ordered and arrived yesterday.

I dropped quite a bit of money on this one and haven't had a hint of buyer's remorse. Great product. "

"Great product and service!"

"After one week and no email with shipping information, I had to call only to find out that it was on the truck to be delivered that afternoon. It did arrive as promised. "

"excellent product, everything went together and worked fine. More detail in the instruction manual would be helpful. "

"The website is easy to navigate, and their customer service is excellent. "

"Item arrived when stated and in perfect condition. Good price on a great grill."