"Very fast shipping as always!"
"The folks at Firecraft have been superb in my dealings with them. They responded quickly when I had questions before my purchase and after my purchase when needing a replacement part they shipped it out same day and called to follow up and let me know personally how they handled it. I will do business with Firecraft for all my BBQ needs. "
"it came very fast and all parts included. The reason for the 4star is that there were a couple of minor dents. "
"Great service. Great product."
"Everything in my order arrived quickly and in good shape"
"The products we have ordered have all been top quality and shipped fast. Thanks for always a wonderful buying experience."
"Box came smushed, but minimal damage internally. Bent sheet metal back, broken handle shroud on the cast aluminum cover. They warn you to look it over carefully and reject shipment if damaged, but I didn't look deeply enough when the shipper was here. If you buy this at a big box store, and they offer to put it together for you, LET THEM DO IT! It is a royal pain to assemble the first time. Plastic base is very wimpy, I plan to replace that with a steel tubular one I will fabricate. The burners/dividers/heat distributors look superior. The grills are nice and heavy, and thick for good brazing. There is ample room for use of charcoal over the burners if you choose to. I do that frequently, and that design is why I bought this particular grill. May update after cooking on it, but after many years of grilling, this one I expect to be quite good. Not as heavy as my old Vermont Castings, but heavier than other cheaper ones. We grill 4 to 5 times a week, all year. I expect about 3 to 4 years of service life from this one, considering its construction and materials quality."
"Kick ass products, good prices and fast shipping...what more do you need. Received my Smoke EZ with flames coming off the box from the fast delivery. So far this Smoke EZ is the greatest thing I have added to my Weber Kettle. If you're on the fence about getting one, go ahead and hop on over....the food is great over here."
"Firecraft, was great! Their website is easily navigated,making ordering as easy as 1,2,3! Response time from ordering to shipping was lightning fast! My order was at my home the next business day! I love Firecraft!"
"I did a lot of reading before I ordered. The reviews and information provided were a non-biased information source. They delivered the products quickly and they were exactly as stated on their website. I could not be more pleased."
"FireCraft is easy to work with and delivers great customer service."
"As of this email the product has not arrived. It may be because of the weather, and that Fed Ex turned the order over to the post office. So I'm still waiting!"
"Made a purchase online but find out later that the items I've ordered are on backorder and are more than two weeks away from being shipped. I would have liked to have known before I made the purchase. Still waiting..."
"On time and what I ordered "
"Very satisfied with FireCraft!"