"It was shipped and delivered in a timely manner. Can't wait to grill some ribs and steaks."
"I love the accessories, and I was so surprised that they showed up here so fast. But the shipping cost was high, so I guess that makes sense (two days to Nova Scotia). I ended up having to pay an extra $35 import duties though, which is unfortunate. That hasn't happened to me in YEARS. It would be so much better if you could ship via US Postal Service, I wouldn't have had to pay duty if you had ... I did use the cobb tonight though and I really love the accessories. VERY fast service as well!!"
"New grille I'd been wanting, found at FireCraft.
Received it without any shipping damage.
Thx FireCraft!"
"I was pleased to find your site with items that were recommended to me. The process, site and catalog couldn't be any better and the shipping was free. Would be inclined to order more stuff as long as the shipping stays free. All of my products were packaged together and showed up in 3 or 4 days. "
"Package arrived intact, protective coating on the Stainless Steel was amazing! Assembly was pretty simple after removing the coating. The grill fired and has worked without a hiccup for a week now. FireCraft makes an incredible product. I haven't had to call customer service but the salesman I talked with was top notch. Good job at this point in time FireCraft and I don't foresee any problems due to the quality of the materials used. Must have something to do with an American Made product!!"
"Received it in no time at all, the grill was just as advertised. Grilling tonight for the first time."
"Prices,very quick delivery,and of course the free Maverick Thermometer,made this just a great buy. Directing the family to FireCraft,as I made out Bop's Christmas list."
"Fire craft was great! Delivered quickly with no problems. Very secure with my credit card as I was purchasing a gift and spent some phone time with customer service. I'm very pleased and would not hesitate to use them again. And a great value!"
"Outstanding turnaround. Prompt delivery and easy ordering."
"Placed an order for 6 bags of charcoal on Sunday. The order arrived on Wednesday! "
"We want to say a big thank you to firecraft.com we ordered 360 lbs of pellets from them and 3 of the bags were split open when they arrived. Without any hesitation they are replacing the 3 bags at no charge. This is a company we feel very proud to do business with"
"Everything arrived on time and great prices"
"The stainless steel firepot looks like it was nicely done. Haven't used it yet as the hot rod I ordered from another company was defective. Wish I would have ordered it from firestarter.
Arrived on time as well!"
"I have to say that shopping at Firecraft.com was an excellent experience. The products I bought from them are excellent and they were delivered quickly and accurately. Huge kudos for this fellow bbq-brethren.com brother!"
"Fire Craft's Service was amazing. The products came quickly, and the quality of the wood I ordered was very good. The pecan wood gave my barbecue ribs a very neat non overpowering smoke flavor. Just how I like it. It improved my barbecue tremendously."