"Weber Q 3200 delivered on time, undamaged, free shipping, no sales tax, very satisfied. "
"My pulled pork always tastes great with the BBQ delight wood pellets and my MAK2 smoker. FireCraft prices are much better than Amazon for the same exact product. Keep up the good work!"
"I went with a neutral review because I haven't received my complete order yet. I'm not concerned as the grill was shipped directly from the manufacturer 3 days ago. "
"Ordered parts for a Traeger I'm restoring and received part of the order promptly. Still waiting on another part of the order. Has been on back order and have been given several dates for possible delivery. Understand switching suppliers but Firecraft should be able to nail down better dates from there vendor to pass on to the consumer. "
"was very pleased with the ease of using the website and the value."
"This company does not respond to email.
They put 100 lbs. of charcoal and wood pellets into to separate boxes, with no padding.
I received torn bags, and charcoal dust from the poor packaging.
I also have approximately 15 lbs. of mixed pellets from the torn bags. "
"Very happy with the complete ordering experience. I ordered my grill one night and wanted to add to the order the next morning. Very helper guy helped me with the additional order, very quick and easy. Tracked my order and with 4 days FedEx had it delivered to my house. I will not hesitate using Fire Craft again."
"The shopping experience of buying a grill is made easy with great information on the grill I ended up purchasing. From the Web experience to the delivery, it seemed that each syep of the way, there was concern if any expection was not met. It was not over done, but just right. I will buy again!"
"Less expensive than both Amazon & EBay. Fast shipping and packaged well! "
"Bought lump charcoal, poorly packaged, I firmly believe it was delivered with way more lumps that it was shipped with. Lots and lots of small broken pieces. "
"Great product, great price, great delivery. In a word, GREAT!!"
"I have no hesitations ordering from FireCarft; They have a great variety of items and a great selection of brands in all categories. They also have a wide selection of unique BBQ sauces in in a variety of various sizes.
My orders are always processed and shipped the same day as I order. My payment is quick, easy, and painless without any hidden packaging fees like other distributors.
I just couldn't ask for any better service on any level. They are Number 1 in my book on all levels."
"Earlier than expected delivery - right first time."
"Ordered Lone Star BBQ. Even though had to backorder some of the sauce, quickly received available quantity."
"Firecraft is a pleasure to deal with. In the past 4-5 yrs I've purchased: The Smoke EZ attachment for my 26" Weber, The Good One Open Range smoker, The Cobb Supreme for my son, and the Cobb Premier for me. The reps are knowledgeable and extremely helpful. I wouldn't order anything they carry from anyone else."