"Somewhat satisfied. Have Char Broil grill. Smoker doesn't fit above the burner cover very well. Have to remove the cover and place it right on the burner. It' a little to long to rest on the burner. Still haven't used it. Waiting for pellets"
"It's not enough to take away a star or anything, but they never sent a ship notification, and their web site still says
Date Shipped: N/A
Status: pending
Granted, though, updates may be difficult in this case, since I believe my order was shipped directly from the manufacturer"
"I can only assume that my "Son" received the item and he is happy since he never said "Thank You" for his birthday gift sent to him. For me, it was easy and simple to purchase the item he wanted. "YOUR WELCOME SON!""
"Excellent service w/great shipping . "
"There was a problem with the condition of my new smoker when it arrived. Firecraft was very quick and helpful in getting the problem resolved.
Thanks."
"The FireCraft Grill starter was a big hit for our son-in-law. Works great and he couldn't wait to use it. Fast shipping, packaged excellent and we can't say enough good things about our experience ordering from you.
Thank you very much."
"Excellent instructions, quick delivery. Would be helpful to receive some ideas about smoking times, temperatures, etc. for the various types of meat.
Thanks for an excellent product."
"exactly what i ordered, delivered on time in excellent condition. The product works excellent and provided excellent flavor. I will be ordering more in the future from this outstanding supplier."
"Great price and fast delivery!!"
"Found exactly what I needed and it delivered in a timely manner"
"Arrived on time and delivered right to my door without the hassle of picking it up at a store. Definitely will order again."
"Great price, fast shipping and a top rated product. Sounds like "very satisfied" to me. Well done FireCraft. Thanks for the great service."
"They told me it was back ordered and gave an estimated ship date for 9/1. Over a week past that and I've received no word on my shipment.
Sadly, there was no indication that the product was not in stock which is why I purchased it from them in the first place. I didn't know it was back ordered until after I completed my order."
"Outstanding customer service.
Fast shipping.
Great prices."
"fast delivery over the labor day weekend"