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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-09-07

"No problem with the website. Got exactly what I wanted. Delivery just fine. Perfectly satisfied. I'll look thru the enclosed catalog. Thanks. "


Verified
5/5

2014-09-04

"Product delivered in good time and well packaged"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-09-04

"Fast delivery. Best price obtained on line for the product. Very satisfied!!!!"


Verified
5/5

2014-09-03

"I placed an order and received confirmation emails and follow up on tracking so efficiently and quickly. Product delivered in 2 days. I would order from them again quite happily."


Verified
5/5

2014-09-02

"Customer service was awesome, an item I ordered was out of stock and I was able to quickly change my order to another item. "


Verified
5/5

2014-09-01

"They were very fast and delivered the product i ordered."


Verified
5/5

2014-09-01

"The wood was amazing. Ant the costumer service was great. Will order from them soon again "


Verified
5/5

2014-08-31

"Fast delivery, fair price, couldn't ask for much more. "


Verified
5/5

2014-08-31

"Very knowledgeable customer service that know about the products that they sell. I will definitely do business with Firecraft in future.
"


Verified
5/5

2014-08-31

"Thanks for providing bulk seasoning, and such a great tasting BBQ sauce. Could not find either one in my home town. Great prices. Fast delivery. "


Verified
5/5

2014-08-31

"I am a first time customer and I am very pleased with the service,my order came on time as described by the seller,the email follow up was also great,I will be doing more business with your company,thanks again for the timely service.

Thank you,Al ybarra
"


Verified
5/5

2014-08-30

"I'm an avid smoker and over the years I've come to rely on Rockwood lump charcoal. It's made in Missouri and having recently moved from St. Louis to Colorado I was unsure of how I would find it at a reasonable price. Firecraft carries the 20 pound bag for the same price I paid in Missouri and only charges $5 for shipping. Needless to say I'm very satisfied. I ordered it on a Monday and it was here on Thursday. Very reasonable price is cheap and fast shipping and great customer service."


Verified
5/5

2014-08-30

"Found the replacement part I needed with a price that was better than anyone else had."


Verified
5/5

2014-08-29

"Fast shipping, products were as advertised, very satisfied with shopping experience."


Verified
5/5

2014-08-29

"Fast shipping...great product"