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Product & services pricing
4.07/5
Chance of future purchase:
3.59/5
Shipping & packaging:
4.19/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2020-10-06

Great service.

"Fast and reliable service at an affordable price. Would recommend to all needing a new firewall."


Verified
5/5

2020-10-02

"Absolutely wonderful experience all around. Delivery was very fast, even sooner than we had been told."


Verified
5/5

2020-10-01

Quick and cheaper than anywhere

"Will definitely come back to this place and recommend. No one comes close to the service and speed of delivery."

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Verified
5/5

2020-09-18

Amazing Customer Service!

"Very knowledgeable. Very, very helpful. I will be a Firewalls.com customer forever. Thanks again, Chase!"

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Verified
5/5

2020-09-17

Excellent Vendor

"I called for advice on which product would be appropriate fore a new client of mine. They listened - evaluated and then explained why they had selected the product. They were right on and now are my vendor of choice."

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Verified
5/5

2020-09-10

Easy to work with and willing to help

"This is our second order from Firewalls.com and we received excellent service through the ordering process."

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Verified
5/5

2020-09-09

My service was efficient and enjoyable.

"My install was efficient and hassle-free. The staff was very knowledgeable, patient, and instructive."

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Verified
5/5

2020-09-04

Excellent Product, Price, and Customer Service

"Great to do business with these folks!"

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Verified
1/5

2020-09-03

Not much went right with this order

"Started as a simple reach out to sales to verify a part was in stock on a Friday afternoon. Monday it was confirmed that it “should” be in stock and a quote was made. Price was good so I placed the order letting the sales rep know that I needed it on Friday. We put overnight shipping on the order and that was the end. I checked Tuesday and Wednesday on the order and was told all is well, it would arrive on time and there was no concerns. Wasn’t till Thursday that I was told the quoted price was invalid and that my order was never processed. A new quote was generated (~$100 more) and I reluctantly placed the order. This time we changed the address to the data center so if the part didn’t arrive Friday at least it would be on-site. Unfortunately the part did not ship out on time and did not arrive. On top of that they shipped it to the wrong address.

Sales rep went dark. Stopped responding to messages, my email to refund my shipping was read and they at least processed a refund for that but otherwise I never heard from him again.
"

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Verified
5/5

2020-08-28

Support and Sales that know how to work with a customer

"So...long and short of it. We were caught in a bind with an issues with a firewall. Needed a replacement and needed it quick. Dennis and team were able to get me a firewall overnight and provide an additional support tech to help with our issue. Never worked with them before, had no relationship, nothing and they stepped up to the plate for us. Can't ask more from a vendor. Would highly recommend them. "

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Verified
5/5

2020-08-25

Knowledgeable, Good Pricing and Fast Shipping

"I chatted with a consultant agent and they assisted me in selecting the proper firewall model for our needs. I checked the price provided at several other sites and this was a significantly better price. The firewall shipped the same day and was received quickly. "

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Verified
5/5

2020-08-24

Expected Scam - Got Same Day License Delivery

"I honestly bought a license from this place expecting it to be a scam with my recent experiences online shopping. However, these guys actually sold me the fortigate license cheaper than I could get it elsewhere and I got it the same day."

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Verified
5/5

2020-08-17

Great Service, Great Products, and great support.

"I've been working with Firewalls.com for about two years, and have stayed completely satisfied with their support and service."

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Verified
5/5

2020-08-17

Excellent Experience

"Tech/Sales was super helpful. Saved some money and got the equipment we needed. Excellent Experience."

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Verified
5/5

2020-08-13

Excellent

"Very responsive and very good experience..."

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