Product & services pricing
4.31/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.43/5
Customer service:
4.53/5
Return/Replacement policy:
4.78/5
Featured Review


ResellerRatings
Verified
5/5

2019-12-09

Excellent Service!

"Renewed my Zix mail license. Service was prompt and work was completed within 24 hours."

Pricing of products and services

ResellerRatings
Verified
5/5

2019-11-26

Great job

"Made the transition to managed firewall services very easy and they made the needed changes in a timely fashion."


ResellerRatings
Verified
5/5

2019-11-25

Support Engineers ARE AWESOME!

"I've been using Firewalls.com managed firewalls services for a few years now. I can rave enough about the exceptional support this company provides. They respond to my requests within minutes. I've never had a ticket I've opened where they did not respond within 1 hour. Once they respond to you, the support engineers are experts in there field. My congratulations and thanks to a fantastic organization and superb employees!"


Verified
4/5

2019-11-25

Swift Delivery!

"Product delivery was very swift and good customer service"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-20

Excellent Sasles Experiance

"The Sales rep was very helpful in choosing the correct device for our office at a very good price.

I have yet to install the product but the sales experience and product delivery was great.
"


Verified
5/5

2019-11-14

Excellent Service and Price

"Tim G. is awesome to work with."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-13

The best customer service there is!

"The agents at Firewalls are experts in their products and extremely helpful in acquiring hardware, renewing licenses and answering any questions their customers have. Very happy with them, they are by far the best reseller I've found in 16 years in the business."

Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2019-11-13

Closed Ticket without resolving the problem.

"I was notified that you didn't record the admin password and can't login and thus can't update the firewall.

Now the ticket is closed with no resolution being communicated.

If you don't have the admin password (and haven't for months if not years) what am I paying monthly for?
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-11

great customer service!

"great customer service!

john
"


Verified
5/5

2019-11-11

Great service

"Great service and prompt delivery!"


Verified
5/5

2019-11-11

Painless!

"Easy to navigate and helpful online staff."

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-10-31

Good job!

"They made the installation of a firewall, easy. Took all my problems and fixed them one at a time. GOOD JOB!
I’d do it again
"


Verified
5/5

2019-10-28

Awesome!

"Excellent service and prices! Products are new and boxed and factory perfect! Simply can’t ask for better."

Pricing of products and services

Verified
5/5

2019-10-25

Great Experience

"My sales person was very knowledgeable and courteous."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-10-24

Great Purchase experience!

"Helpful advice. Quick shipping. Great price! Thanks."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process